Branch Manager

MDVA•Fayetteville, NC

19d

About The Position

The Branch Manager coordinates distribution, warehousing, and sales in accordance with Maola Milk policies, procedures, and principles. The role supports customer service and business development, addresses operational and service issues, oversees branch processes and compliance, and may assist with or run delivery routes when needed. The position works Monday through Friday, with willingness to work additional days and federal holidays if needed; the description also states willingness to work all shifts, overtime, holidays, and weekends.

Requirements

High school diploma or GED required.
Minimum of five years of relevant experience, including at least two years in a supervisory or managerial role.
Class B CDL required.
Ability to meet the physical demands of the role, including reaching, bending, extending, and lifting 50–60 pounds.
Willingness to work all shifts, overtime, holidays, and weekends; the schedule is Monday through Friday, with additional days and federal holidays as needed.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Coordinate distribution, warehousing, and sales in accordance with company policies, procedures, and principles.
Confer with customers to evaluate and promote improved and expanded services.
Analyze and resolve customer, product, or service problems.
Assist with new store set-ups and openings.
Develop effective customer relationships to promote a positive corporate image and generate new business.
Resolve problems, enforce company policies, promote safety, and conduct safety meetings.
Seek assistance from Human Resources and Safety when necessary.
Set deadlines to ensure completion of branch operational functions.
Assist with or run routes when needed, including running specials to route drivers on routes.
Ensure accurate accounting for customers, cash, and product inventories; prepare DOT and fuel reports; and coordinate branch truck maintenance.
Ensure route personnel complete required paperwork accurately and completely, including pre-trip, post-trip, and logs; review forms and ensure employee compliance.
Perform other duties as assigned.