Branch Manager

Tennessee Title Loans, Inc • Covington, TN

26d • $16 - $17

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations about payments when needed.

The role operates in a structured, metric-driven environment and requires managing multiple priorities in a fast-paced setting. Successful Branch Managers maintain structure and organization in daily operations, address issues directly, take ownership of results, and drive improvement.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled hours, including Saturdays.
• Valid driver’s license and reliable transportation.
• Successful completion of pre-employment screening.
• Comfort leading a team and being accountable for results.
• Comfort holding coworkers to clear expectations and addressing performance directly.
• Comfort having direct conversations with customers about payments.
• Ability to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

• Lead a small team and drive daily execution of branch operations.
• Oversee branch performance, including sales and collections.
• Coach and develop team members to improve performance.
• Hold coworkers accountable to clear expectations and follow up consistently.
• Address performance issues quickly and directly.
• Handle customer conversations related to payments when needed.
• Maintain structure and organization in daily operations.
• Take ownership of branch results and drive improvement.

Benefits

• Competitive hourly compensation with bonus potential.
• Majority company-paid health, dental, and vision coverage.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
• Monthly bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED