Branch Manager

Columbia Bank•Spokane, WA

18d•Onsite

About The Position

The Branch Manager leads associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is responsible for meeting growth goals by developing new relationships and growing existing ones, ensuring efficient operations within bank guidelines, and leading associate performance, development, and staffing. The manager oversees branch P&L, portfolio management, growth targets, and expenses, while maintaining satisfactory audit results through sound operational practices. The role partners with cross-functional leaders across Retail and the bank to provide client solutions aligned with Retail strategy. It requires basic knowledge of core products and Columbia's Business/Consumer Financial Review process, and the ability to build strong, long-term relationships with consumers, public figures, businesses, and charitable organizations. The manager models the bank's core values in interactions with associates, customers, and shareholders. This position is fully onsite at 3000 S Grand Blvd, Spokane, WA 99203. The role acts as a Bank MLO for open-end transactions only, such as home equity lines of credit; it is not authorized to act as a Bank Closed-End MLO. MLO registration and compliance with SAFE Act requirements are required. The pay range is $85,000–$105,000, with possible performance-based incentive compensation. Eligible associates scheduled to work at least 30 hours weekly receive benefits beginning the first day of the month following hire.

Requirements

High school diploma or GED.
At least 5 years of banking experience, including consumer lending and exposure to business lending origination.
Advanced knowledge of banking products and services and business acumen to address consumer and small business banking challenges.
Proficiency in consumer lending and prior exposure to business lending.
Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
Membership in local community organizations demonstrating commitment to community leadership.
Strong attention to detail and ability to multitask effectively.
Proficiency with spreadsheets, banking computer systems, and related software; ability to operate office equipment and perform repetitive tasks such as counting cash, typing, and handling documents.
Compliance with consumer protection laws governing loan origination, including applicable SAFE Act registration and renewal requirements.
Ability to meet the requirements for Bank MLO registration; this position is limited to open-end transactions and is not authorized for closed-end MLO activity.

Nice To Haves

Associate's or bachelor's degree, vocational degree, or technical degree in banking, business, or a related field, or equivalent work experience.
3 years of banking or retail management experience, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
Notary certification.

Responsibilities

Lead associates in delivering Breakthrough Client Service and position the branch as the bank of choice in the local community.
Attain growth goals by developing new relationships and growing existing relationships.
Ensure the branch operates efficiently and complies with operational guidelines.
Lead, manage, and coach associate performance and development, and manage appropriate branch staffing levels.
Manage branch P&L, achieve growth targets, manage the branch portfolio, and control expenses.
Achieve satisfactory audit results through sound operational practices.
Partner with cross-functional leaders within Retail and across the bank to provide client solutions aligned with Retail business strategy.
Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
Model the bank's core values in interactions with associates, customers, and shareholders.
Comply with applicable federal, state, and local consumer protection laws governing loan origination, including SAFE Act registration and renewal rules.
Register as an MLO and perform authorized MLO activities for open-end transactions only.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.