BRANCH MANAGER

McCloud Services - Pest Management Professionals • Chicago, IL

22d • $93,000 - $135,000

About The Position

Branch Managers provide overall guidance for their district and serve as key contacts for implementing change. They offer a realistic view of factors affecting customer service and coworker development, lead through motivational and progressive actions, and follow organizational district policies and company expectations. They develop management teams to achieve branch growth, productivity, and profitability goals while delivering strong customer experiences. The role includes staffing, operational planning, implementation of company initiatives, performance review and coaching, and support and auditing of operations, sales, and office leadership.

Requirements

• Bachelor’s degree or an equivalent combination of experience, education, and training.
• At least five to seven years of experience as a Branch Manager or in an equivalent-level position.
• Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Availability to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Must pass a pre-employment background screen.
• Valid driver’s license and clean driving record.

Nice To Haves

• Successful background managing in the pest control industry.

Responsibilities

• Develop the management team to achieve branch growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants, select top candidates, and monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to support smooth branch operations.
• Drive implementation of company programs and initiatives by motivating and supporting the management team in developing and implementing action plans that meet operational and organizational objectives.
• Review district environments and key business indicators to identify problems, concerns, and improvement opportunities, and coach the operations and service management team to take action and achieve operational goals.
• Support and audit operations, sales, and office leadership positions.

Benefits

• Medical, dental, vision, disability, and life insurance, with benefits available starting on day one for eligible full-time colleagues.
• 401(k) retirement plan with company-matching contributions.
• Tuition reimbursement for full-time colleagues.
• Training and development programs.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager