Branch Manager, Personal Care
About The Position
The Branch Manager leads branch operations for AccentCare’s Personal Care Services from the Phoenix office, with a coverage area including Phoenix, Glendale, Tempe, Chandler Gilbert, Apache Junction, Buckeye, Goodyear, and Surprise. The role is responsible for branch leadership and operations, financial performance, client care, regulatory compliance, staffing, service delivery, and business growth. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with support for an on-call rotation. The position is not remote. Salary is $60,000–$68,000 annually, with a bonus opportunity; offers are based on years of experience. AccentCare describes a purpose-driven, collaborative culture focused on excellence, integrity, compassion, and exceptional care. The Branch Manager supports a positive workplace culture centered on accountability, teamwork, employee engagement, and excellent service.
Requirements
- High school diploma or GED.
- Two years of branch or department supervisory experience.
- Two or more years of experience in process, team management, and client-facing work.
Nice To Haves
- Bachelor’s degree preferred.
- One or more years of business development and reporting experience preferred.
- Home care or staffing experience preferred.
Responsibilities
- Lead day-to-day branch operations, including financial performance, budget management, and achievement of revenue and profitability goals.
- Maintain exceptional client care, regulatory compliance, and adherence to company policies and quality standards.
- Recruit, develop, and lead high-performing teams; oversee staffing, scheduling, payroll, billing, employee relations, and operational excellence.
- Drive service delivery and workforce planning to meet client needs and support business growth objectives.
- Build and strengthen referral relationships, expand market presence, and identify growth opportunities.
- Foster a positive culture focused on accountability, teamwork, employee engagement, and excellent service.
Benefits
- Medical, dental, and vision coverage.
- Paid time off and paid holidays.
- Professional development opportunities.
- Company-matching 401(k).
- Flexible spending and health savings accounts.
- Wellness offerings, including an employee assistance program, pet insurance, and access to the Calm meditation, sleep, and relaxation app.
- Programs to celebrate employee achievements, milestones, and fellow employees.
- Company store credit for the first AccentCare-branded scrubs for patient-facing employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
