Personal Banker | Farmville Branch

Wells Fargo•Farmville, VA

1d•$21 - $28•Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join its National Branch in Farmville, Virginia. This frontline role builds customer relationships and supports everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. The banker learns about customers’ goals and connects them with appropriate banking products, services, and digital tools to help them manage their finances. The role supports account openings, service requests, and credit applications, while working with branch teammates to provide a consistent, high-quality customer experience. It combines customer service and growth, requiring relationship-building skills, sound judgment, and the ability to work within risk controls. The position offers training and coaching to support career growth and mobility. Work schedules include Saturdays, and the banker flexes between cash handling and customer banking activities. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of customer-interaction experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Ability to work a schedule that includes Saturdays.
SAFE registration required at the time of employment; Wells Fargo initiates the registration process after the start date.
Loan originators must meet LO/CFPB requirements and comply with Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background.

Nice To Haves

Prior experience in financial services or another highly regulated, customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by phone, email, or other channels to strengthen relationships and identify customer needs.
Comfort with digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful banking capabilities.
Ability to identify customer needs and connect customers with appropriate solutions, including referrals to specialists.
Ability to collaborate with teammates and partners to resolve needs and provide a seamless customer experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Build lasting customer relationships through proactive conversations that support financial well-being and engagement.
Understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
Support new account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, accurately processing transactions while meeting compliance and operational standards.
Use and adopt digital tools and technologies to enhance customer experiences.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Coordinate with branch teammates and hand off customers to licensed bankers or specialists when appropriate.
Flex between cash handling and customer banking activities, including account openings and ongoing account support.
Follow applicable policies and regulations, and identify and escalate risk concerns.