Branch Manager

Mead Lumber • Billings, MT

22d • $150,000 - $225,000

About The Position

The Branch Manager oversees all branch operations, including sales, distribution, customer service, accounting, and staff management, to drive profitability, operational efficiency, and customer satisfaction. The role partners with the Management Team to support business growth, implement effective processes, and foster a positive, team-oriented work environment.

The Branch Manager leads branch staff across sales, yard operations, office, and service functions; develops employees; establishes sales and business-development strategies; manages customer relationships and escalated concerns; and oversees branch financial performance, budgets, pricing, inventory, distribution, and compliance. The position works with sales, operations, leadership, employees, customers, and external partners to align goals and drive results.

Potential total annual compensation is $150,000–$200,000, including a competitive base salary and annual Branch Manager Performance Bonus.

Requirements

• High school diploma or GED required.
• At least 5 years of industry, retail, or related management experience.
• Strong leadership, coaching, and communication skills.
• Ability to analyze problems, identify solutions, and make sound decisions.
• Financial acumen and experience managing budgets, sales goals, and profitability.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.

Nice To Haves

• Associate’s or Bachelor’s degree.

Responsibilities

• Lead and supervise branch staff across sales, yard operations, office, and service functions.
• Provide direction, set expectations, monitor performance, recruit, onboard, train, and develop employees.
• Conduct performance evaluations, address employee issues, administer discipline when needed, and foster a positive work culture.
• Establish sales goals, budgets, and strategies to maximize growth and margins.
• Drive business development through market strategies, sales initiatives, and customer relationships.
• Partner with purchasing to manage inventory, review costs, and ensure product availability.
• Address escalated customer concerns and warranty issues, share market updates with key customers, and maintain customer satisfaction.
• Manage branch P&L, including labor, expenses, capital expenditures, and accounts receivable.
• Prepare and execute annual budgets and performance targets; monitor daily sales and operational performance and adjust to meet goals.
• Oversee employee compensation, bonuses, and incentives.
• Develop and implement pricing strategies that protect margins while remaining competitive.
• Oversee shipping, receiving, inventory management, and space utilization.
• Develop procedures to improve distribution efficiency and customer service.
• Ensure compliance with OSHA and DOT safety programs and company standards.
• Coordinate branch operating policies and procedures across teams and resolve employee and operational issues consistently and fairly.
• Work with sales, operations, and leadership to align goals and drive results.
• Partner with management to plan schedules, holidays, and special events.
• Maintain open communication with employees, customers, and external partners.

Benefits

• Employee Stock Ownership Plan (ESOP), once eligible.
• Medical, dental, and vision plans.
• 100% employer-paid group term life, AD&D, and short-term disability insurance.
• Additional voluntary life, AD&D, and long-term disability insurance.
• Paid time off and holiday pay.
• Flexible Spending Accounts.
• 401(k) plan.
• Scholarship and tuition assistance programs.
• Employee Assistance Program.
• Flexible scheduling options.
• Ongoing learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED