Branch Manager

Ewing Outdoor Supply•Raleigh, NC
•$71,000 - $70,000

About The Position

The Branch Manager leads the Raleigh, NC team and assigns and directs work performed in the branch while supervising all areas of operation. The role manages staff, fosters a positive environment, ensures customer satisfaction and proper branch operations, and supports the expansion and success of the business by implementing strategies that increase productivity and help achieve sales targets.

Requirements

  • Sufficient knowledge of modern management techniques and best practices.
  • Ability to meet sales targets and production goals.
  • Familiarity with industry rules and regulations.
  • Excellent organizational skills.
  • Results-driven and customer-focused.
  • Leadership and human resources management skills.

Responsibilities

  • Direct operational areas including distribution operations, customer service, human resources, administration, and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Develop forecasts, financial objectives, and business plans.
  • Meet goals and metrics.
  • Manage the budget and allocate funds appropriately.
  • Train, coach, develop, and motivate branch personnel.
  • Identify areas for improvement and propose corrective actions that address challenges and leverage growth opportunities.
  • Share effective practices, competitive intelligence, business opportunities, and needs with other branches and headquarters.
  • Address customer and employee satisfaction issues promptly.
  • Set up the branch layout and ensure efficient use of space.
  • Initiate, coordinate, and enforce operational policies and procedures.
  • Manage stock control and reconcile it with the data storage system.
  • Prepare the annual budget.
  • Liaise with clients, suppliers, and transport companies.
  • Recruit, select, orient, coach, and motivate employees.

Benefits

  • Medical, dental, and vision health care plan.
  • Retirement plan (401k, IRA).
  • Basic and voluntary life insurance and AD&D.
  • Paid time off, including vacation, sick time, and public holidays.
  • Family leave, including maternity and paternity leave.
  • Short-term and long-term disability.
  • Training and development.
  • Wellness resources.
  • Profit sharing.
  • Bonus potential.
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