Branch Manager

Allegiance Truck Centers • Oneonta, NY

12d

About The Position

Allegiance Trucks is hiring a Fixed Operations Branch Manager to lead the parts and service departments at a growing dealership. The manager is expected to lead by example, build an engaged team committed to excellent customer service, and promote the organization as a dealership and employer of choice. The role focuses on effective department operations, employee development, customer issue resolution, and supporting growth and market share.

Requirements

• Strong leadership skills.
• Business acumen.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in dealership management software.
• In-depth knowledge of dealership parts and service operations.
• Strong problem-solving skills.
• Ability to handle disruptions to daily schedules and routines.
• Professional appearance, including a polo or button-up shirt, khakis, and safe shoes.
• High school diploma or equivalent.
• At least 8 years of experience in a management role within the commercial truck dealership industry or a related field.
• Valid state driver's license.
• Must maintain a clean driving record.

Nice To Haves

• Bachelor’s degree in business, management, or a related field.

Responsibilities

• Lead the day-to-day operations of the parts and service departments.
• Provide leadership for the growth of the parts and service departments.
• Ensure the parts and service departments operate effectively and efficiently.
• Develop employees to improve their performance and support career growth.
• Address customer concerns and resolve issues promptly and professionally.
• Foster a positive work environment.
• Stay current on industry trends and competitive offerings.
• Gather and share information from customers and other dealers to help Allegiance better serve customers and grow market share.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED