Branch Manager

Traditions in Tile and Stone•Atlanta, GA

12d•Onsite

About The Position

The Branch Manager directs and coordinates warehouse and showroom activities. The role includes direct sales and client support throughout the product selection and design process. The manager consults with clients about architectural preferences, intended use, budgets, construction types, and areas where tile or stone will be installed, then develops practical and aesthetically appropriate plans. They advise on layouts, colors, textures, and patterns; prepare design concepts as paste-ups, drawings, or illustrations; estimate material costs; and present designs for approval. The role also involves planning interior or exterior environments for residential and commercial settings. The Branch Manager develops leads through networking and prospecting, closes sales with showroom visitors and independently sourced prospects, follows up with prospective clients, and works toward monthly, quarterly, and annual sales goals. The position helps maintain an organized, clean, and engaging showroom; builds customer accounts; participates in professional organizations and trade shows; and pursues continuing education. The manager is expected to follow company policies and protect company and customer information.

Requirements

Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagrammed, or scheduled instructions.
Knowledge of contact management systems, inventory software, spreadsheet software, and word-processing software.
Forklift certification from Traditions in Tile and Stone.
Ability to spend long periods standing and walking; frequently reach, stoop, kneel, crouch, or crawl; occasionally sit and climb or balance; regularly lift or move up to 25 pounds; frequently lift or move up to 50 pounds; and occasionally lift or move up to 10 pounds.
Color vision.

Responsibilities

Direct and coordinate warehouse and showroom activities.
Follow company policies, standards, and rules of conduct, and protect company and customer information.
Conduct direct sales and assist clients during selection and design.
Consult with clients about architectural preferences, project purpose and function, budget, construction types, installation areas, and other planning factors.
Develop practical and aesthetically suitable environmental plans informed by client needs and interior design knowledge.
Advise clients on the layout and use of ceramic tile, natural stone, or similar products, including color schemes, textures, and pattern coordination.
Render design ideas as paste-ups, drawings, or illustrations; estimate material costs; and present designs to clients for approval.
Plan and design interior or exterior environments for residential or commercial settings.
Generate leads through networking and prospecting and close sales with independently sourced prospects and showroom visitors.
Follow up with prospective clients by email, written correspondence, and phone to maintain communication during and after the selection process.
Meet monthly, quarterly, and yearly sales goals.
Help maintain an organized, clean, fresh, and engaging showroom.
Participate in outside professional organizations and trade shows when called upon.
Help create and develop customer accounts.
Take advantage of continuing education opportunities.