Branch Manager

Harford Bank•Joppa, MD

26d•$75,000 - $95,000•Onsite

About The Position

Harford Bank is seeking an experienced, relationship-driven Branch Manager to provide strategic oversight and hands-on sales leadership. The role leads a team of banking professionals, grows customer relationships, achieves branch results, and builds the bank’s presence in the local community. The bank emphasizes customer-first service, integrity, respect, teamwork, and relationship-based banking rather than transactional product sales. The Branch Manager develops and executes plans to grow the branch’s customer base and business, manages branch performance, and promotes a culture of accountability, customer focus, community engagement, ethics, and continuous development. The position includes active community involvement, networking outside the branch, and regular engagement with local businesses and customers. The incumbent is responsible for understanding and following the Bank’s BSA/AML Policy, completing required annual training applicable to the position, and immediately reporting suspicious activity to the BSA Officer. Compensation is based on demonstrated achievements and experience. A successful background and credit check are required.

Requirements

At least 5 years of experience in banking or financial services.
Proven success in retail banking, with a strong focus on relational sales and customer service.
At least 2 years in a managerial role with external sales responsibilities.
Leadership ability to inspire and motivate a team.
Strong knowledge of consumer and small business banking products.
Excellent communication, problem-solving, and organizational skills.
Active involvement in the community, including networking and engaging with local businesses.
Successful background and credit check required.

Nice To Haves

Bachelor’s degree in Business, Finance, or a related field preferred.

Responsibilities

Lead, coach, and motivate banking professionals to achieve branch sales goals and service standards.
Acquire clients through relationship management and consultative cross-selling of Harford Bank products and services.
Develop and execute local business development and marketing strategies to grow the branch’s customer base.
Monitor branch performance metrics and implement action plans to improve results.
Build a culture of accountability, customer focus, community engagement, ethics, and continuous development.
Develop and execute a plan to manage and grow the branch’s local footprint, including building and actively managing a prospect list.
Prospect through drop-ins and scheduled appointments, including joint calls with internal partners.
Attend and participate in monthly networking events.
Maintain regular contact with top customers to exceed expectations and proactively identify additional needs.
Leverage existing Centers of Influence and build new referral relationships to generate deposits and expand revenue streams, including merchant services, remote deposit capture, ACH, lines of credit, and other financing options.
Conduct joint calls with the Lending Team and obtain support from senior leadership as needed.
Understand and follow the Bank’s BSA/AML Policy, complete applicable annual training, and immediately report suspicious activity to the BSA Officer.
Be actively involved in the community, networking outside the branch and engaging with local businesses.