Branch Manager

Atlas Credit Co. • El Paso, TX

18d

About The Position

Atlas Credit Company is seeking a hands-on, results-driven Branch Manager to lead a branch team, oversee operations, and provide outstanding customer service. The role involves coaching employees toward performance goals, supporting customers with their financial needs, and driving branch growth. The manager also oversees loan processing, collections, documentation, cash handling, and office security.

Requirements

• Customer service or financial services experience.
• Strong leadership, communication, and organizational abilities.
• Familiarity with CRM systems and financial regulations.
• Ability to prioritize tasks and work efficiently under pressure.
• Valid driver’s license, insurance, and reliable vehicle for fieldwork.
• Bilingual in English and Spanish.

Nice To Haves

• At least 1 year of management experience (preferred).

Responsibilities

• Lead, train, and motivate branch employees to achieve performance goals.
• Build and maintain strong customer relationships through effective communication.
• Oversee loan application processing and ensure compliance with company policies.
• Conduct field collections by visiting customers’ homes or workplaces when necessary.
• Maintain accurate customer records and documentation.
• Ensure proper cash handling and office security.
• Drive branch growth through marketing and outreach efforts.
• Manage customer concerns, provide solutions, and follow up to ensure satisfaction.

Benefits

• Competitive base salary plus commission and bonuses.
• Comprehensive health, dental, and vision insurance.
• Life insurance.
• 401(k) with company match.
• Paid vacation, sick time, and major holidays.
• Career growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed