Branch Manager

Sunflower Bank, N.A.•Naples, FL

11d•Onsite

About The Position

Sunflower Bank, N.A. is seeking an energetic, highly motivated Branch Manager for its Naples, Florida, Fifth Ave South branch. The Branch Manager oversees the branch’s retail growth and profitability by maximizing sales and production, coaching and developing staff, maintaining high customer-service standards, controlling expenses, and coordinating branch operations. The role supports the bank’s growth initiatives and represents the bank in the community. The position also involves managing staffing and performance, assigning and monitoring daily work, overseeing office tasks and branch security, and ensuring compliance with company policies and procedures. The employer describes two to five years of similar or related experience as preferred, banking experience as preferred, and supervisory experience as required. Pay depends on knowledge, skills, abilities, experience, and location.

Requirements

Two to five years of similar or related experience preferred.
Supervisory experience required.
Ability to relate well to others and build effective business relationships.
Sound judgment and decision-making skills.
Proficiency with mathematical calculations.
Computer proficiency in a Microsoft Windows environment.
Excellent verbal, telephone, and written communication skills.
Sales ability and persuasiveness.
Interpersonal skills involving trust, diplomacy, courtesy, and tact.
Strong customer service, sales, leadership, teamwork, and management skills.
Working knowledge of bank operations.
Ability to develop and achieve group goals within defined parameters.

Nice To Haves

Banking experience preferred.

Responsibilities

Drive the corporate growth plan through branch deposit average balance increases, household increases, consumer lending base increases, deposit service fee increases, cross-sale ratios, and referrals to partner lines of business.
Engage, motivate, and lead staff in supporting growth initiatives.
Assist with sales initiatives, including weekly joint sales calls to grow business relationships with Treasury Management, Wealth Management, Commercial lenders, and Small Business lenders.
Represent the bank favorably and participate in community events, activities, and outside organizations.
Hire, train, direct, and communicate performance expectations to employees; evaluate performance and recommend promotions, transfers, and salary adjustments; address performance problems, including termination when appropriate.
Maintain qualified staffing in accordance with the approved allocation, including managing and placing a floater pool when available.
Develop and coach staff to provide legendary customer service, uphold service standards, resolve customer complaints, and lead by example.
Plan and assign daily goals, tasks, and assignments; ensure completion and follow-up, including performing subordinate duties when necessary.
Monitor and manage daily office tasks, including CTR, optical reports, NSF, teller cash errors, FTE levels, and payroll.
Ensure branch adherence to company policies and procedures.
Serve as a branch security representative and enforce the Security Policy.