Branch Manager

Columbia Bank•Escondido, CA

25d•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is accountable for meeting growth goals by developing new relationships and expanding existing ones, while ensuring efficient branch operations within established guidelines. The manager leads, coaches, and develops associates; maintains appropriate staffing; manages the branch’s profit and loss, portfolio, growth targets, and expenses; and promotes sound operational practices to achieve satisfactory audit results. The Branch Manager partners with cross-functional leaders in Retail and across the bank to provide client solutions aligned with Retail business strategy. The role requires basic knowledge of core products and Columbia’s Business/Consumer Financial Review process, along with the ability to build long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community. The manager is expected to embody and lead the bank’s core values in interactions with associates, customers, and shareholders. This position works fully onsite at 840 West Valley Parkway, Suite 200, Escondido, CA 92025. It is authorized to act as a Bank MLO only for open-end transactions, such as home equity lines of credit, and is not authorized to act as a Bank Closed-End MLO. Bank MLO registration and compliance with SAFE Act requirements are required.

Requirements

High school diploma or GED required.
Five years of previous banking experience, including consumer lending and exposure to business lending origination experience, required.
Advanced knowledge of banking products and services and demonstrated business acumen to solve consumer and small business banking challenges.
Proficiency in consumer lending and prior exposure to business lending.
Strong attention to detail and ability to multitask effectively.
Proficiency with spreadsheets, banking computer systems, related software, and a variety of office equipment.
Ability to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
Comply with applicable consumer protection laws governing loan origination, including SAFE Act registration and renewal requirements.
Register as a Bank MLO and comply with SAFE Act requirements; this position is limited to open-end mortgage transactions and is not authorized for closed-end transactions.

Nice To Haves

Associate’s or Bachelor’s degree, or a vocational or technical degree in banking, business, or a related field; equivalent work experience is also preferred.
Three years of management experience in banking or retail, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
Membership in local community organizations demonstrating commitment to community leadership.
Notary certification.

Responsibilities

Lead associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community.
Attain growth goals by developing new relationships and growing existing relationships.
Ensure the branch operates efficiently and complies with operational guidelines.
Lead, manage, coach, and develop associate performance while maintaining appropriate staffing levels.
Manage branch profit and loss, growth targets, the branch portfolio, and expenses.
Use sound operational practices to achieve consistent satisfactory audit results.
Partner with Retail and other cross-functional leaders across the bank to provide client solutions aligned with Retail business strategy.
Demonstrate knowledge of core products and Columbia’s Business/Consumer Financial Review process.
Develop and maintain long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
Model and lead the bank’s core values in interactions with associates, customers, and shareholders.
Manage deposit and loan portfolios, including less complex consumer and business relationships.
Comply with Federal, State, and local consumer protection laws governing loan origination, including applicable SAFE Act registration and renewal rules.
Register and comply with SAFE Act requirements as a Bank MLO, with authority limited to open-end transactions.

Benefits

Competitive incentive plan with rewards tied to performance.
Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.