Branch Manager

Browne's Home Center•Friday Harbor, WA

12d•Onsite

About The Position

The Branch Manager operates the branch profitably and in accordance with TAL policies and procedures. The role is responsible for achieving branch objectives, developing productive personnel, maintaining customer satisfaction, and directing production, distribution, and marketing operations to support return on investment and long-term growth while safeguarding company assets. This position is performed onsite at a TAL store; remote work is not available. The Branch Manager oversees branch sales and operations, including customer service, safety, inventory, purchasing support, merchandising, loss prevention, budgets, and forecasts. The role also manages personnel and develops business relationships with customers, team members, industry organizations, and the local community. Other duties may be assigned.

Requirements

4–10 years of experience.
High school diploma or GED preferred.
Excellent written and oral communication skills.
Must possess a valid driver's license.
Must successfully pass TAL’s MVR requirements.
Travel is required.

Nice To Haves

Bachelor’s degree.

Responsibilities

Monitor and develop a customer-service-focused attitude among employees.
Meet or exceed the branch’s Annual Operating Plan.
Ensure TAL’s Safety Program is implemented and active at the branch.
Direct an aggressive sales program for retail consumers and building contractors.
Work with customers and the general office to evaluate and promote opportunities to improve and expand services and products in the area.
Supervise inside and outside operations, including margins, expense control, inventories, deliveries, and housekeeping.
Use Spruce information to analyze branch results and improve sales, margins, and inventory control.
Manage personnel, including hiring, training, motivating, appraising, compensating, and terminating employees.
Support purchasing functions with the marketing and purchasing departments to meet customer needs and facilitate sales, including cycle counting and active inventory management.
Support and implement company marketing and merchandising programs.
Monitor branch presentation, including signage, pricing, inventory selection and levels, and promotional displays, to meet TAL expectations and provide a positive customer experience.
Coordinate with accounting, credit, data processing, and human resources managers and implement policies and procedures.
Direct a total loss prevention program, including security, safety, and maintenance of equipment, vehicles, and property.
Prepare and maintain budgets and forecasts.
Keep management informed of current operational status and projected trends.
Comply with TAL policies and regulations.
Develop and maintain key business relationships with customers, team members, industry organizations, and the local community.
Communicate with other branch managers.
Perform other duties as assigned.