Branch Manager

Great Plains Bank•Moore, OK
•Onsite

About The Position

The Branch Manager leads the branch by overseeing budget planning, loan growth, and revenue maximization. The role typically serves as a lender and Branch President and may also oversee credit quality, collections, marketing, lending and operations staff, and a loan portfolio. The Branch Manager reviews loans, networks and calls potential customers, and ensures customer needs are met. Strong communication, management, and leadership skills are important to the role. The position develops, implements, or adheres to branch business plans, budgets, and policies; represents the bank at conferences, community events, and to the media; and oversees sales and lending operations. It may include responsibility for branch staffing and human resources strategies, reviewing market conditions and sales reports, and making necessary policy changes. Lending duties include gathering and evaluating applicant information, analyzing credit and assets, preparing loan packages, negotiating loan terms, ensuring loan agreements are accurate, and facilitating timely closing and funding. The Branch Manager is the overall supervisor of the branch team and may directly supervise employees. Supervisory duties include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems. The role also promotes appropriate bank products and services and supports compliance with applicable laws, policies, and procedures. The work is conducted in a typical indoor business-office environment with moderate noise, public-facing service, and sometimes confined work areas. The position may involve prolonged standing or sitting, typing and repetitive motion, and lifting or carrying items weighing up to 25 pounds.

Requirements

  • Bachelor’s degree from a four-year college or university, or seven to ten years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to solve practical problems and handle varied situations where limited standardization exists.
  • Ability to interpret written, oral, diagram, or schedule instructions.
  • Ability to read documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Ability to perform arithmetic using whole numbers, fractions, and decimals, and compute rates, ratios, and percentages.
  • Knowledge of Microsoft Internet Explorer and Microsoft Office software.
  • Ability to stand or sit for long periods and perform extended typing and repetitive motions.
  • Ability to lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Responsibilities

  • Develop, implement, or adhere to branch business plans, budgets, and policies.
  • Represent the bank positively at conferences, community events, and to the media.
  • Oversee sales operations, manage the sales team to meet goals, and identify new sales opportunities.
  • Oversee lending staff and operations and follow the bank’s loan policies and procedures.
  • Organize branch operations, participate in staffing, and manage human resources strategies.
  • Review market conditions and internal sales reports, identify problems, and make necessary policy changes.
  • Gather information for loan applications, interview applicants, and obtain credit reports, references, and other relevant information.
  • Analyze applicants’ financial status, credit, and assets to assess loan feasibility.
  • Compile loan packages and negotiate loan structures, fees, repayment options, and other credit terms with applicants.
  • Ensure loan agreements are complete and accurate according to establishment policy.
  • Ensure timely loan closing and funding activities.
  • Maintain workplace harmony and resolve employee grievances.
  • Prepare composite reports from subordinate reports.
  • Promote and cross-sell bank products and services appropriate to customer requirements.
  • Oversee the branch team and carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Attend required training and support the compliance program by following applicable laws, policies, and procedures.
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