Branch Manager

First National Bank Of Pennsylvania•Greenville, SC

14d

About The Position

The Branch Manager is responsible for the overall sales and operations management of a retail banking branch and serves as its directing sales manager. The role focuses on originating and expanding relationships with new-to-bank customers and coaching the branch team to achieve performance goals. The manager oversees daily branch activities, develops business in the local market, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The position requires adherence to FNB policies, procedures, strategies, and Core Values. The manager is accountable for generating and expanding customer relationships, implementing sales strategies, and integrating FNB digital products and services into customer interactions. The role also includes managing and coaching employees, overseeing facilities and branch operations, and maintaining operational integrity and compliance with audit, security, and other requirements. All employees are expected to act as risk managers in accordance with F.N.B. Corporation’s risk management program and comply with applicable regulatory requirements and company procedures. The primary office location is 1217 Woodruff Rd., Greenville, South Carolina 29607. Overnight travel may be required for training, particularly during onboarding. Employment-based visa sponsorship is not provided; candidates must be legally authorized to work in the United States.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word: basic-level proficiency.
MS Excel: intermediate-level proficiency.
MS PowerPoint: basic-level proficiency.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling, and retain and expand existing relationships.
Participate actively in the community and perform market and business development duties.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain data quality for referrals, customers, and applicants.
Oversee the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain operational integrity and adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
Process loan requests and solicit new accounts.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor business risks as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.