Branch Manager

Crystal Clean•PERRYSBURG, OH

12d

About The Position

The Branch Manager oversees sales branch growth, facility operations, and the training and management of branch employees. The role is responsible for achieving end-of-period quotas and driving growth through new account sales, while ensuring compliance with health and safety standards and applicable regulatory requirements in daily branch operations. The Branch Manager may operate CC vehicles requiring a CDL and perform their essential functions. The position includes responsibility for sales, growth, and facility operations in a company-defined geographic area; planning and monitoring sales personnel activities; ensuring timely, quality customer service; training branch staff; reporting sales results; maintaining product inventory and accurate paperwork; and keeping the facility and fleet compliant and operational. The Branch Manager may also assist with sales activities or cover Route Sales & Service Representative duties as needed. The role requires frequent physical activity and work in varied environments. Applicants must pass a pre-employment physical that includes drug and alcohol screening. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Requirements

At least 3 years of previous sales and operational experience, and/or related CC or environmental services industry experience.
High school diploma or equivalent.
Proficiency in Microsoft Office applications.
Strong communication skills and attention to detail.
Ability to interact with customers, branch sales employees, and other corporate departments.
Ability to operate electronic mobile devices, computers, hoses, and truck equipment.
Ability to train, coach, and develop sales representatives.
Must have or be qualified to obtain and maintain a Class B CDL and medical card with Airbrake, HAZMAT, and Tanker endorsements.
Motor vehicle record must meet or exceed HCC's published standards, including standards concerning seat belt and cell phone violations, excessive speeding, DUI, suspension, and multiple vehicle collisions.
Ability to wear required personal protective equipment, which may include a respirator, steel-toe boots, gloves, uniform, safety glasses, reflective vest, and hard hat.
Ability to meet the physical requirements, including frequent lifting, pushing, pulling, climbing, and accessing approved waste streams.
Must pass the pre-employment physical, including drug and alcohol screening.

Nice To Haves

Previous experience with environmental services is highly preferred.

Responsibilities

Promote safe work behaviors consistent with company safety guidelines.
Oversee sales, growth, and facility operations within a company-defined geographic area.
Plan, direct, and monitor the activities of sales personnel.
Ensure quality, on-time delivery of customer services assigned to the branch each sales period.
Administer job task-specific training and ensure personnel complete required company training.
Assist or accompany Route Sales & Service Representatives and Branch Sales Managers during sales activities as needed.
Cover absent Route Sales & Service Representatives as needed to maintain customer service.
Tabulate and report daily and weekly branch sales results to management.
Maintain branch product inventory and complete required paperwork accurately and neatly.
Ensure facility and personnel compliance with applicable EPA, OSHA, and DOT requirements.
Maintain an operable, compliant facility fleet in coordination with fleet department management.
Meet sales quotas for total revenue and new customer development.
Follow corporate policies and standards, including those related to EHS, human resources, facilities, equipment, operations, and maintenance.
Perform other related duties as assigned.
Operate CC vehicles requiring a CDL and perform their essential functions as needed.