Branch Manager I

Lendmark Financial Services • Panama City, FL

18d

About The Position

The Branch Manager administers and oversees the efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, security, and safety in accordance with Lendmark Financial Services objectives. The role develops new business, builds customer relationships, and promotes a sales and service culture through coaching, guidance, and staff motivation. The Branch Manager achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships. The position provides leadership, training, and supervision, and delegates day-to-day operations to the Assistant Branch Manager or other branch personnel.

Requirements

• High school diploma or GED from an accredited institution.
• 0–3 years of consumer finance experience, related industry experience, or related management experience.
• Effective communication, organizational, and sales skills.
• Personnel management and budgeting skills.
• Proficient working knowledge of industry-related lending software, Microsoft Windows, Excel, and Word.

Nice To Haves

• Industry-related experience.
• Bilingual Spanish/English.
• Ability to relocate.

Responsibilities

• Manage and motivate staff to achieve goals for branch profitability, loan volume, credit quality, delinquency, and expenses.
• Make loan decisions within established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while complying with state and federal guidelines.
• Pursue business development relationships in the community and sell products and services to meet sales goals.
• Manage hiring, staffing, training, performance reviews, and terminations as applicable.
• Establish lending authority for associates.
• Ensure high-quality client service, assist clients with implementing solutions, and monitor overall client satisfaction.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits for employees and dependents.
• Paid time off.
• Paid holidays.
• 401(k).
• Life insurance.
• Long-term disability insurance.
• Tuition assistance.
• Employee assistance program.
• Optional critical care, auto, home, and pet insurance, as well as other ancillary insurance options.
• Quarterly incentive compensation based on individual and company performance guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED