Branch Manager

Allegiance Trucks • Oneonta, NY

13d • $80,000 - $80,000

About The Position

Allegiance Trucks is hiring a Fixed Operations Branch Manager to lead the parts and service departments at a growing dealership. The manager is expected to lead by example, develop an engaged team, deliver a high level of customer service, and promote Allegiance Trucks as a dealership and employer of choice.

The role leads the day-to-day operations and growth of the parts and service departments, ensuring they operate effectively and efficiently. It includes developing employees, addressing customer concerns professionally and promptly, fostering a positive work environment, staying informed about industry trends and competitors, and gathering and sharing customer and dealer feedback to improve service and grow market share.

Requirements

• High school diploma or equivalent.
• At least 8 years of experience in a management role within the commercial truck dealership industry or a related field.
• Valid state driver's license.
• Must maintain a clean driving record.
• Strong leadership skills.
• Business acumen.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in dealership management software.
• In-depth knowledge of dealership parts and service operations.
• Strong problem-solving skills.
• Ability to handle disruptions to the daily schedule and routine.
• Professional appearance, including polo or button-up shirts, khakis, and safe shoes.

Nice To Haves

• Bachelor’s degree in business, management, or a related field.

Responsibilities

• Lead the day-to-day operations of the parts and service departments.
• Provide leadership for growth of the parts and service departments.
• Ensure effective and efficient operations of the parts and service departments.
• Develop employees to improve performance and support career growth.
• Address customer concerns and resolve issues promptly and professionally.
• Foster a positive work environment.
• Stay current on industry trends and competitive offerings.
• Gather and share information from customers and other dealers to improve customer service and grow market share.

Benefits

• Competitive starting pay.
• Medical, dental, and vision plans.
• Complimentary life insurance and voluntary coverage options.
• Paid time off, including vacation, sick time, and floating holidays.
• 401(k) with company match.
• Additional training and support for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED