Branch Manager

Stephenson Equipment Inc • Manassas Park, VA

32d

About The Position

Stephenson Equipment, Inc. (SEI) is seeking an experienced Branch Manager to lead the safe, efficient, customer-focused, and financially responsible operation of an assigned branch. This highly visible leadership role brings together sales, service, parts, rental, facilities, and administrative teams to operate as one organization and deliver a strong customer experience.

Requirements

• Progressive leadership experience in branch operations, equipment distribution, service, parts, rental, construction equipment, fleet, industrial operations, or a comparable environment.
• Demonstrated success leading multiple functions, developing employees, managing competing priorities, and driving accountability through others.
• Working knowledge of financial statements, budgets, operational metrics, customer service practices, and process improvement.
• Strong communication, judgment, problem-solving, and cross-functional collaboration skills.
• Ability to learn and effectively use company systems, reports, and standard office technology.
• Valid driver’s license and ability to travel as business needs require.

Nice To Haves

• Bachelor's degree in business, operations, management, or a related field preferred.

Responsibilities

• Provide overall leadership and accountability for branch performance, safety, customer experience, and financial results.
• Align sales, service, parts, rental, facilities, and administrative teams around clear priorities and company goals.
• Develop department leaders, strengthen teamwork, and create a culture of ownership, urgency, inclusion, and continuous improvement.
• Review operational and financial performance, identify gaps, assign corrective actions, and ensure improvements are sustained.
• Drive service execution through consistent workflows, effective scheduling, customer updates, work-in-process management, invoicing, and job closeout.
• Support parts availability, inventory discipline, rental readiness, equipment utilization, and cross-functional coordination.
• Serve as the senior local point of accountability for significant customer concerns and help protect long-term relationships.
• Maintain a safe, organized, professional branch while supporting compliance, facility needs, fleet oversight, and company initiatives.
• Communicate branch results, risks, resource needs, and improvement opportunities to executive and functional leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED