Branch Manager

Parshall Companies • Marne, MI

17d

About The Position

Parshall Companies is seeking an experienced Branch Manager to lead the overall operations, performance, and profitability of a branch location serving tree care, lawn care, and pest control customers. This leadership role oversees multiple service divisions, develops Field Managers, drives operational efficiency, and ensures consistent standards for safety, professionalism, and customer experience.

The Branch Manager connects branch operations with company leadership and the Shared Service Team, translating company strategy into effective daily execution. The role combines people leadership with operational and financial accountability, with a focus on building an accountable team and supporting sustainable company growth.

Requirements

• Proven leadership experience managing multiple teams, departments, or service-based operations.
• Experience overseeing operational budgets, financial performance, and profitability.
• Strong organizational, problem-solving, and decision-making abilities.
• Experience in production-based, route-based, or field service industries.
• Ability to coach, mentor, and hold leaders accountable while maintaining a positive team environment.
• Strong communication skills and ability to collaborate across multiple departments.
• Confidence working with operational technology, scheduling systems, and performance reporting.
• Valid driver's license with a clean driving record.
• Demonstrated integrity, accountability, initiative, and a strong sense of ownership.

Nice To Haves

• Experience in tree care, lawn care, pest control, or related service industries.

Responsibilities

• Lead, coach, and develop Field Managers across Tree Care, Lawn Care, and Pest Control operations.
• Establish branch expectations, accountability, and performance standards; conduct Career Path Performance Reviews and support employee development.
• Partner with company leadership on hiring, onboarding, and developing high-performing teams.
• Foster professionalism, collaboration, safety, and continuous improvement.
• Oversee daily operations across all branch service divisions, including scheduling, resource utilization, production, and service execution.
• Monitor operational performance, identify inefficiencies, and implement solutions.
• Maintain service quality, customer satisfaction, and company standards.
• Oversee branch facilities, equipment, vehicles, and operational resources.
• Own branch financial performance, including revenue, profitability, and operating expenses.
• Manage branch budgets and monitor performance against financial goals.
• Review expenses, invoices, and cost allocations for accuracy and accountability.
• Identify ways to improve productivity, control costs, and increase profitability.
• Collaborate with company leadership to support sustainable financial growth.
• Support sales initiatives and revenue growth across service divisions, coordinating service capacity with business opportunities.
• Identify opportunities to improve customer retention, expand services, and strengthen branch performance.
• Implement company initiatives, operational improvements, and standard operating procedures.
• Contribute to the development and scalability of Parshall's operations.
• Serve as the primary operational connection between the branch, company leadership, and the Shared Service Team.
• Maintain clear communication across departments and leadership levels, and proactively communicate operational challenges, opportunities, and branch needs.
• Ensure company policies, procedures, and expectations are implemented throughout the branch.

Benefits

• Performance-based bonus opportunities tied to performance and company-established objectives.
• Company vehicle and fuel for business-related responsibilities.
• Company-provided phone and computer.
• 80 hours of paid time off annually following the initial eligibility period, with increases based on tenure.
• Six company-observed paid holidays annually, subject to eligibility.
• Company contribution toward eligible health and dental insurance premiums.
• SIMPLE IRA retirement plan with company matching contributions, subject to plan terms and eligibility.
• Opportunities for continued leadership development and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed