Branch Manager

Triple-S Steel•Dallas, TX

About The Position

The Branch Manager is responsible for employee wellbeing and safety, branch profitability, and the productive and safe use of branch assets. The manager leads with integrity, promotes the Triple-S/Arbor Metals culture, follows company policies, and fosters equal opportunities and fair, honest performance feedback. Working with Sales, Purchasing, and Finance, the manager establishes and achieves targets for sales, gross profit, inventory levels, and inventory accuracy. The role oversees safety, employee performance and HR compliance, sales relationships, quality, productivity, profit and loss, credit, inventory, expenses, capital expenditures, and hiring and termination within company guidelines. The manager communicates branch performance and market conditions to employees, adopts effective practices across branches, and prioritizes the interests of the company as a whole. Other assignments may involve working with other branches.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Industrial Distribution, or Operations Management, or five years of progressive management experience in the Metals Distribution Industry.
  • Financial management and budgeting skills.
  • Ability to make sound business decisions based on data and statistics.
  • Three years of Sales Management Experience, preferably in the Metals Distribution Industry.
  • Two years of Operations or Operations Management Experience, preferably in the Metals Distribution Industry.
  • Valid driver’s license.
  • Strategic thinking.
  • Customer/client focus.
  • Communication proficiency.
  • Presentation skills.
  • Leadership.

Nice To Haves

  • MBA.
  • Previous General Management Experience.
  • Working knowledge of non-ferrous metals, including Aluminum, Stainless Steels, Nickel Alloys, and Titanium.
  • Experience working in a supply chain capacity.

Responsibilities

  • Ensure employee safety, participate in monthly Corporate Safety committee meetings, and coordinate with the Operations Manager and Corporate Safety Director on safety improvement metrics.
  • Coordinate performance evaluations and goal-setting sessions with local managers; sign off on evaluations and coordinate with HR to ensure compliance with company policies and relevant HR laws.
  • Ensure employee compensation changes remain within corporate budget guidelines.
  • Visit top customers periodically as needed to address issues within the Branch Manager’s responsibilities.
  • Maintain clean, organized, and properly maintained plant and equipment, and coordinate with the VP of Quality on quality improvement metrics.
  • Ensure workforce productivity and use relevant metrics, including financials, pick counts, overtime reports, and production reports, as directed by the CFO.
  • Manage branch profitability and ensure the productive and safe use of branch assets.
  • Operate within the AAM for credit approvals, document the rationale for credit decisions made under the manager’s authority, and coordinate with the Credit Manager on team credit decisions.
  • Manage inventory within limits established by the General Manager, forecast inventory in line with lead times and anticipated customer demand, alert management to potential issues, and coordinate purchasing with branch and regional buyers.
  • Approve branch expenses in accordance with the annual financial plan and AAM, use prudent judgment, leverage corporate purchasing programs, and communicate before approving large expenses.
  • Manage capital expenditures within annual or special budget allocations, use corporate purchasing programs, communicate before large purchases, and involve or delegate negotiations and purchasing to HQ when appropriate.
  • Conduct quarterly town hall meetings to communicate branch performance and market conditions to employees.
  • Adopt best practices from other branches where possible to promote organizational consistency.
  • Hire personnel within approved budgets and ensure hiring policies, including reference and background checks, are followed.
  • Terminate employees within corporate HR guidelines and seek HR guidance on performance-related issues before termination, except in cases of egregious policy violations.
  • Prioritize the best interests of the company over the interests of the branch when making decisions.
  • Work collaboratively on assignments that may overlap with other branches.

Benefits

  • Medical, dental, and vision insurance; dependents and domestic partners are eligible.
  • 401(k) with up to 4% matching.
  • Tuition reimbursement.
  • Bonus and profit-sharing eligibility.
  • Paid maternity and paternity leave.
  • Company-paid life insurance.
  • Voluntary life insurance.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Educational reimbursement program.
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