Branch Manager

F.N.B. Corporation•Steubenville, OH
•Onsite

About The Position

The Branch Manager is primarily responsible for overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team to perform. The manager oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The incumbent must adhere to FNB policies, procedures, strategies, and Core Values. The position also carries responsibility for managing risk, maintaining regulatory compliance, and ensuring adherence to audit, security, operational, and consumer banking standards. The Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required. Overnight travel may be required for training, particularly during onboarding.

Requirements

  • High school diploma or GED.
  • At least 3 years of job-related experience.
  • Excellent management skills.
  • Excellent written and verbal communication skills.
  • Excellent organizational, analytical, and interpersonal skills.
  • Excellent customer service skills.
  • Ability to use a personal computer and job-related software.
  • MS Word at a basic level.
  • MS Excel at an intermediate level.
  • MS PowerPoint at a basic level.
  • Nationwide Mortgage Licensing System and Registry Identifier; preferred but required.

Nice To Haves

  • Bachelor of Arts or Bachelor of Science degree preferred.
  • Experience in a related position.
  • Knowledge of banking audit policies and procedures preferred.
  • Nationwide Mortgage Licensing System and Registry Identifier preferred, but required.

Responsibilities

  • Generate high-value customer relationships through sales leads and outbound calling, bringing in new customers and retaining and expanding existing relationships.
  • Participate actively in the community and execute and coach sales strategies to achieve financial goals.
  • Incorporate FNB digital products and services into customer interactions.
  • Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
  • Complete and manage the lifecycle of new and existing relationships according to consumer bank standards.
  • Manage and coach the branch team and facility to ensure operations meet FNB standards.
  • Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps according to the Market Manager.
  • Ensure the branch meets quality standards by directing and coaching the branch team.
  • Maintain the operational integrity of the branch and ensure compliance with audit, security, regulatory, and operational requirements.
  • Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
  • Understand, report, respond to, manage, and monitor business risks as required by F.N.B. Corporation’s risk management program.
  • Perform other related duties and projects as assigned.
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