Branch Manager

Columbia Bank•Tacoma, WA

20d•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in its local community. The role is accountable for achieving growth goals through developing new relationships and expanding existing client relationships, operating the branch efficiently and within operational guidelines, and maintaining appropriate staffing levels. The Branch Manager leads, manages, and coaches associate performance and development; oversees branch P&L, portfolio management, growth targets, and expenses; and supports consistent satisfactory audit results through sound operational practices. The position partners with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy. It requires basic knowledge of core products and Columbia's Business/Consumer Financial Review process, as well as the development and maintenance of long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community. The Branch Manager is expected to embody and lead the bank's core values in interactions with associates, customers, and shareholders. The position works fully onsite at 601 North 1st Avenue, Tacoma, WA 98403. It requires the incumbent to act as a Bank MLO for open-end transactions only, such as home equity lines of credit, and does not authorize closed-end MLO activities. All MLOs must register in accordance with SAFE Act requirements. The role also requires compliance with applicable federal, state, and local consumer protection laws governing loan origination.

Requirements

High School Diploma or GED required.
Three years of previous banking experience, including consumer lending and exposure to business lending origination experience, required.
Extensive knowledge of banking products and services, with business acumen to solve consumer and small business banking challenges.
Demonstrated proficiency in consumer lending and prior exposure to business lending.
Strong attention to detail and ability to multitask effectively.
Proficient use of spreadsheets, banking computer systems, and related software.
Ability to operate a variety of office equipment and perform repetitive movements such as counting cash, typing, and handling documents.
Comply with federal, state, and local consumer protection laws governing loan origination, including SAFE Act registration and renewal rules as defined by the bank, if applicable.
Register as a Bank MLO in accordance with SAFE Act requirements; this role is limited to open-end transactions and is not authorized for closed-end MLO activity.

Nice To Haves

Associate’s or Bachelor’s degree, or a vocational or technical degree in banking, business, or a related field, or equivalent work experience.
Two years of banking or retail management experience, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
Membership in local community organizations demonstrating commitment to community leadership.
Notary certification.

Responsibilities

Lead a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community.
Attain established growth goals by developing new relationships and growing existing client relationships.
Ensure the branch operates efficiently and within operational guidelines.
Lead, manage, and coach associate performance and development while maintaining appropriate branch staffing levels.
Manage branch P&L, growth targets, the branch portfolio, and expenses.
Achieve consistent satisfactory audit results through sound operational practices.
Partner with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy.
Develop and maintain long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
Demonstrate and lead the bank's core values in interactions with associates, customers, and shareholders.
Manage deposit and loan portfolios, including less complex consumer and business relationships.
Act as a Bank MLO for open-end transactions only and comply with applicable SAFE Act registration requirements and consumer protection laws.

Benefits

Competitive incentive plan.
Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.