Branch Manager - Corydon Plaza

Regions Bank•Corydon, IN

1d•$61,849 - $80,798•Onsite

About The Position

At Regions, the Branch Manager maintains an engaged, operationally sound, high-performing team dedicated to improving customers’ financial wellness. The role is a player-coach position that oversees branch operations, manages associate performance, and guides associates in understanding and meeting customer needs. The Branch Manager drives branch performance through individual sales and by ensuring the team meets sales, quality, and service goals while maintaining an efficient, compliant branch. The position focuses on fostering customer relationships, identifying financial needs, and helping customers pursue their goals. It requires individual drive and competitiveness, teamwork, adaptability to a fast-paced environment, and personalized customer service. The role leads a small to moderate-sized team, develops associates through Regions’ iConnect Sales, Service and Coaching process, and builds relationships with internal business partners and the surrounding community. The position is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements

High school diploma or GED.
Three years of financial services, sales, or sales management experience.
Obtain an active Life Insurance License within the first 12 months and maintain continuing education for licensing requirements.
Ability to work on Saturdays as needed.
Register with the Nationwide Mortgage Licensing System and Registry (NMLS).
Ability to exhibit mastery of key advice, guidance, and education concepts.
Ability to handle multiple priorities simultaneously.
Ability to provide effective feedback and guidance.
Excellent communication and customer service skills.
Excellent leadership and problem-solving skills.

Nice To Haves

College degree.
Life Insurance License.
Supervisory experience within the financial services industry.
Six years of banking and/or lending experience.
Six years of relationship-based client consultation experience.

Responsibilities

Lead a small to moderate-sized team of branch associates to generate new revenue by identifying customer needs and providing guidance on Regions solutions.
Conduct outside sales efforts to generate new business clients and maintain and expand consumer and business banking relationships.
Educate associates, customers, and the community about financial wellness and bank technology and digital solutions, including mobile, online, and ATM offerings.
Coach and develop branch associates through the iConnect Sales, Service and Coaching process, with guidance from mentors, senior managers, and internal support partners.
Provide associates with timely coaching and guidance to strengthen product knowledge and help identify customer needs.
Educate and advise customers on Regions Consumer and Business products and services, including loan and deposit products, and assist with annuities and life insurance.
Ensure an optimal customer experience, including greeting customers and processing transactions as needed.
Resolve escalated customer and associate issues and counsel associates as needed, with guidance from senior leadership and Human Resources.
Manage the recruiting and selection process for the assigned branch.
Maintain relationships with Line of Business partners and refer customers to internal experts when complex financial needs are identified.
Follow bank policies, procedures, audit requirements, laws, and regulations; ensure associates complete assigned operational risk duties; and identify, manage, and report operational risks.