Branch Manager
About The Position
The Branch Manager is responsible for overall branch performance, including sales, collections, and team development. The role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations about payments when needed. The position involves working in a structured, metric-driven environment while managing multiple priorities in a fast-paced setting. Successful Branch Managers consistently follow up on accountability, develop team members, address issues directly, maintain organized daily operations, and take ownership of results and improvement. The schedule is a 40-hour work week, Monday through Saturday. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $16.25–$18.00 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Ability to work scheduled hours, including Saturdays.
- Valid driver’s license and reliable transportation.
- Successful completion of pre-employment screening.
- Comfort leading a team and being accountable for results.
- Comfort holding coworkers to expectations and addressing performance directly.
- Comfort having direct conversations with customers about payments.
- Ability to manage multiple priorities in a fast-paced, structured, metric-driven environment.
Responsibilities
- Lead a small team and drive daily execution.
- Take responsibility for branch performance, including sales, collections, and team development.
- Coach and develop team members to improve performance.
- Hold coworkers accountable to clear expectations and follow up consistently.
- Address performance issues quickly and directly.
- Handle customer conversations related to payments when needed.
- Maintain structure and organization in daily operations.
- Take ownership of results and drive improvement.
- Manage multiple priorities in a fast-paced, metric-driven environment.
Benefits
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days.
- Five sick days.
- Monthly bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
