Branch Manager

Airgas • Parkersburg, WV

20d • Onsite

About The Position

The Branch Manager oversees daily store operations to achieve or exceed sales and margin goals. The role promotes sales, delivers excellent customer service, maintains appropriate inventory, and balances expenses through purchasing support. The manager also aligns the facility and staff with safety and regulatory standards and helps the team provide efficient service, maintain good housekeeping, and support overall operational efficiency.

The Branch Manager serves internal and external customers, supports outside sales, oversees accurate daily financial processing and order reporting, and manages cylinder and hard-goods inventory. The role also trains and develops inside sales associates, conducts performance reviews, and provides mentorship and guidance in collaboration with Human Resources and senior management.

Requirements

• High school diploma or equivalent.
• Previous management experience in a customer-facing environment.
• Experience supporting and leading teams in a retail or industrial distribution environment.
• Ability to lift up to 75 pounds and occasionally up to 125 pounds with the aid of material-handling equipment.
• Proficient computer skills and willingness to learn new digital tools.
• Ability to manage multiple priorities concurrently.
• Self-motivated, with a focus on contributing to team success.
• Excellent verbal and written communication skills.

Nice To Haves

• Bachelor’s degree in a related field.
• Track record of meaningful contributions in the welding, gas, or safety industry.
• Three or more years of experience focused on team growth and operational efficiency.
• Five or more years of sales experience with a track record of meaningful contributions.
• Experience with inventory management and vendor relationship support.

Responsibilities

• Provide professional service to internal and external customers and respond to calls about products, pricing, and technical questions.
• Support the outside sales team in maintaining existing customer relationships and developing new business opportunities.
• Support accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain accurate back-order, open-order, and purchase-order expedite reports.
• Maintain appropriate cylinder and hard-goods inventory levels for the branch.
• Lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
• Conduct periodic performance reviews for branch associates.
• Provide performance mentorship and guidance to employees in collaboration with Human Resources and senior management.
• Oversee daily branch operations to achieve or advance sales and margin goals while supporting safety, regulatory compliance, housekeeping, customer service, and operational efficiency.

Benefits

• Medical, dental, and vision insurance.
• Life and accidental death and dismemberment insurance.
• Short- and long-term disability coverage.
• 14 weeks of paid childbirth leave.
• 401(k) plan with company matching.
• Tuition assistance and reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.
• Paid holidays, vacation, sick time, and floating holidays.
• Jury duty and funeral/bereavement leave.
• Employee Assistance Program.
• Pre-tax commuter transportation benefit.
• Bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED