Branch Manager

Security Finance•Madison, TN

About The Position

Security Finance is hiring a Branch Manager to lead a branch team and serve as a connection between the branch, community, and customers. The role involves helping customers with financial needs in person and over the phone, while overseeing installment loan and income tax preparation services. Success involves developing and managing employees, maintaining accurate and secure office cash, meeting goals through outstanding customer service, ensuring prompt and accurate loan and tax-return processing, maintaining reporting, minimizing delinquent debt through collection activities, and ensuring compliance with lending regulations and company policies. The position includes a background check for convictions directly related to its duties and responsibilities; job-related convictions are evaluated individually and do not automatically disqualify candidates.

Requirements

  • Previous management experience.
  • Previous customer service experience.
  • Ability to communicate fluently in English and Spanish.
  • Knowledge of state and federal lending regulations.
  • Valid state driver’s license with an acceptable driving record.
  • Access to a reliable automobile for daily use.

Nice To Haves

  • Previous finance experience.

Responsibilities

  • Develop, lead, train, and manage branch employees.
  • Maintain office cash accurately and securely.
  • Meet goals while providing outstanding customer service.
  • Ensure prompt and accurate completion of the loan process and income tax returns.
  • Maintain reporting and minimize delinquent debt through collection activities.
  • Maintain compliance with state and federal lending regulations and company policies and procedures.

Benefits

  • Medical insurance at minimal cost to the employee.
  • Dental insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Profit sharing.
  • 401(k) with company matching.
  • Paid sick time, holidays, and vacation time.
  • Monthly bonus potential when the team meets branch goals.
  • Career growth potential and support for employee development.
  • Training that includes hands-on training, online training, and new-hire class orientation.
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