Branch Manager

Mayesh•Las Vegas, NV

10d

About The Position

Mayesh Wholesale Florist is seeking an experienced Branch Manager to lead daily operations, drive profitability, and build a high-performing team. The role oversees sales, warehousing, inventory management, pricing, production, and distribution. The Branch Manager is responsible for achieving sales and financial objectives, maintaining operational efficiency, fostering a positive employee culture, and delivering exceptional customer service. The ideal candidate has strong leadership skills and a passion for operational excellence, employee development, and business growth.

Requirements

College degree in Business Administration or a related field, or equivalent work experience.
Experience in operations management, organizational effectiveness, or business leadership.
Knowledge of financial and accounting principles and practices.
Knowledge of human resources principles and practices.
Knowledge of project management principles and practices.
Demonstrated leadership, communication, and employee management skills.
Ability to analyze financial and operational data and make informed business decisions.
Strong organizational, problem-solving, and decision-making skills.

Responsibilities

Oversee daily branch operations and coordinate activities across production, warehousing, pricing, and distribution.
Develop and implement business plans that support branch performance and company objectives.
Establish staffing levels, create schedules, assign workloads, and delegate responsibilities.
Monitor operational performance and identify opportunities for improvement.
Collaborate with other departments and senior management on company-wide initiatives.
Ensure compliance with company policies, procedures, and applicable regulatory requirements.
Drive branch sales, profitability, and overall financial performance.
Monitor gross profit margins and review financial statements, sales reports, and operational data.
Establish and monitor productivity and quality goals and strive to meet or exceed budgeted financial objectives.
Set and/or approve sales pricing and measure and report on warehousing and operational effectiveness.
Oversee inventory management, rotation, product quality, and proper care and handling of floral products and supplies.
Maintain attractive, organized, and efficient product merchandising.
Coordinate with vendors on seasonal availability, product logistics, quality, and value.
Minimize product waste and shrink, and ensure timely, accurate physical inventory counts, including weekly fresh inventory counts and semiannual supply inventory counts.
Monitor delivery operations and routes to support efficiency and customer satisfaction.
Maintain strong customer relationships, monitor customer service performance, and ensure operations meet or exceed customer expectations.
Support sales and marketing initiatives and partner with sales teams to support customer needs and branch objectives.
Provide leadership, direction, and vision to branch employees and foster a positive, productive workplace culture.
Support employee training, development, performance management, engagement, accountability, and professional growth.
Collaborate with Human Resources on policy adherence and employee relations, and support development of a high-performing team.
Ensure a safe working environment, communicate and enforce safety policies and regulations, attend required safety meetings, and maintain compliance with the Injury and Illness Prevention Program (IIPP).