Branch Manager

Missouri Title Loans, Inc•Cape Girardeau, MO
•$16 - $17

About The Position

The Branch Manager is responsible for the branch’s overall performance, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The role requires leadership and accountability in a structured, metric-driven environment, direct performance conversations with coworkers, and the ability to discuss payments with customers. The Branch Manager manages multiple priorities in a fast-paced setting and maintains structure and organization in daily operations. The position offers hourly compensation of $15.95–$16.70, with monthly bonus potential. The schedule is a 40-hour work week, Monday through Saturday. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off.

Requirements

  • High school diploma or equivalent.
  • Ability to work scheduled hours, including Saturdays.
  • Valid driver’s license and reliable transportation.
  • Successful completion of pre-employment screening.
  • Comfort leading a team and being accountable for results.
  • Comfort holding coworkers to clear expectations and addressing performance directly.
  • Comfort having direct conversations with customers about payments.
  • Ability to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

  • Oversee the branch’s overall performance, including sales and collections.
  • Lead a small team and drive daily execution toward branch results.
  • Coach and develop team members to improve performance.
  • Hold coworkers accountable to clear expectations and follow up consistently.
  • Address performance issues quickly and directly.
  • Handle customer conversations related to payments when needed.
  • Maintain structure and organization in daily operations.
  • Take ownership of results and drive improvement.
  • Manage multiple priorities in a fast-paced, metric-driven environment.

Benefits

  • Competitive hourly compensation of $15.95–$16.70 per hour.
  • Monthly bonus potential.
  • Majority company-paid health, dental, and vision coverage.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days.
  • Five sick days.
  • Every Sunday off.
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