Branch Manager

Traditions in Tile and Stone•Nashville, IN

12d•Onsite

About The Position

The Branch Manager will direct and coordinate activities of the warehouse and showroom. This role involves direct sales, communication, and providing assistance to clients during the selection and design process. The manager will confer with clients to determine architectural preferences, budget, and design factors, integrating these with knowledge of interior design to formulate practical and aesthetic environmental plans. The role requires generating sales leads, closing sales, meeting company sales goals, maintaining showroom appearance, and participating in professional organizations and trade shows.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Knowledge of Contact Management systems; Inventory software; Spreadsheet software and Word Processing software
Forklift certification from Traditions in Tile and Stone

Responsibilities

Observe and follow Company policies, standards and rules of conduct
Protect Company and customer information
Be responsible for direct sales, communication and providing assistance to clients during the selection/design process
Confer with client to determine architectural preferences, purpose and function of environment, budget, types of construction, areas of tile or stone to be installed, and other factors which affect planning interior environments
Integrate findings with knowledge of interior design and formulate environmental plan to be practical, esthetic, and conducive to intended purposes
Advise client on interior design factors such as layout and utilization of ceramic tile, natural stone or similar products including color schemes, textures and pattern coordination
Render design ideas in form of paste ups, drawings, or illustrations, estimate material costs, and present design to client for approval
Plan and design interior or exterior environments for residential or commercial settings
Generate sales leads and close sales with a high percentage of potential clients found independent of Company promotional efforts
Close sales with a high percentage of prospective clients who visit the Company’s showrooms
Utilize networking and prospecting techniques to generate sales leads independent of showroom’s walk-in traffic
Follow up with all prospective clients via e-mail, written letters and phone calls to ensure a constant line of communication is open during and after the selection process
Meet Company’s monthly, quarterly and yearly sales goals
Assist in maintaining showroom appearance by keeping organized, clean, fresh and exciting
Participate in outside professional organizations
Participate in trade shows when called upon
Help to create and develop customer accounts
Take advantage of continuing education opportunities