Branch Manager

FleetPride • Orlando, FL

15d

About The Position

FleetPride is a distributor of heavy-duty truck and trailer parts. The Branch Manager supervises and coordinates branch staff and operations, maintains a safe workplace, ensures compliance with applicable laws and company procedures, and attracts and retains qualified team members. The role is accountable for meeting or exceeding annual EBIT, sales budget, and inventory goals while meeting customer expectations for product supply and service.

The Branch Manager oversees staffing, scheduling, employee performance and development, branch sales and customer relationships, inventory, accounts receivable, cash handling, invoicing, expenses, equipment maintenance, and facility appearance. The manager also works at the parts counter weekly, prepares reports for the Area Manager and Operations Manager, and performs other duties as requested by a supervisor.

Requirements

• High school diploma, GED, or high school equivalence certificate.
• At least 5 years of experience in the heavy-duty truck parts industry.
• At least 3 years of supervisory experience.
• Valid driver's license with a clean driving record.
• Ability to lift or carry parts, including items over 60 pounds, as described under physical demands.
• Ability to use monitoring, judgment and decision-making, personnel management, communication, active learning, time management, mathematics, critical thinking, and coordination skills.
• Ability in oral expression, oral comprehension, problem sensitivity, and deductive reasoning.
• OSHA-approved steel-toed safety shoes are required from the first day on the job.

Nice To Haves

• Associate's degree in Business Administration.

Responsibilities

• Hire and supervise qualified employees across counter sales, warehouse, delivery, and other approved positions.
• Review work during and at completion to ensure it is performed effectively.
• Plan work schedules and assign duties to maintain adequate staffing and respond to changing workloads.
• Communicate regularly with employees to ensure procedures are followed and approved methods are understood and carried out promptly.
• Appraise and document employee performance at regular intervals, establish improvement plans, and conduct a formal performance review with each employee at least annually.
• Recommend performance-based pay increases and obtain Area Manager and Operations Manager approval before discussing them with employees.
• Enforce and follow company policies and procedures.
• Counsel employees on work-related activities, personal growth, and career development.
• Prepare reports for the Area Manager and Operations Manager.
• Report employee work-related injuries to the third-party administrator, Zurich.
• Work at the parts counter weekly to ensure procedures are followed and maintain familiarity with processes.
• Ensure walk-in customers are greeted immediately and offered assistance by an associate within two minutes.
• Ensure all orders are filled with 100% accuracy.
• Post inventory receipts and invoice sales daily.
• Deposit cash receipts and process vendor invoices according to Accounting instructions.
• Approve expenses within budget limits.
• Lead sales meetings at least monthly; review territory EBIT and sales revenue against plan, identify sales opportunities, and share successful practices.
• Maintain a top-25 customer list, update it monthly, and visit at least three customers each month to explore new business opportunities.
• Lead annual product-pricing strategy development for each account.
• Suggest inventory additions or deletions and update catalogues quarterly.
• Review inventory reports weekly, correct negative quantities, and follow up on or cancel open invoices and purchase orders.
• Review branch accounts receivable aging weekly and coordinate collection efforts with the Credit Department.
• Establish preventive maintenance plans and daily inspection routines for equipment, including delivery trucks and forklifts.
• Keep annual physical inventory variances at or below 2% of total inventory value.
• Maintain branch appearance through daily cleaning inside and outside the facility and restocking display areas and restrooms.
• Ensure the telephone is answered by the third ring and associates answer in a uniform manner.
• Perform other duties or follow other instructions requested by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED