Branch Manager

World Finance•Mauldin, SC

2d•$39,500 - $50,000•Onsite

About The Position

The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-driven environment. The role generates new business through customer outreach, referrals, and community engagement; evaluates and approves lending decisions; oversees collections; and ensures compliance with company policies and applicable regulations. The Branch Manager also recruits, leads, trains, and develops employees while maintaining efficient branch operations and strong customer relationships. Compensation is $39,500 to $50,000, based on experience and location, with performance-based bonus opportunities. Earnings are tied to branch performance, and managers who grow the portfolio, increase tax production, and achieve business goals may significantly increase total compensation. World Finance describes career advancement opportunities, a promote-from-within culture, performance-based earnings, comprehensive benefits, retirement and time-off benefits, paid volunteer time, and predictable schedules focused on work-life balance. The company has operated since 1962 and reports more than 1,000 branches across 16 states.

Requirements

High school diploma or equivalent.
Valid driver's license, reliable transportation, and current insurance.
Ability to obtain required insurance licensing.
At least one year of management experience or successful completion of a management training program.
Experience achieving sales, portfolio growth, or profitability goals.
Experience making lending, collection, or customer account decisions.
Experience managing delinquency, collections, or portfolio performance.
Experience managing branch, store, or business operations.
Experience leading and developing employees.
Proven ability to generate business through community involvement, networking, customer referrals, and outbound calling.
Comfort working in a performance-driven environment involving customer outreach, collections, and sales activities.
Ability to perform bank runs and transport deposits independently.
Regular in-person attendance during scheduled work hours.
Ability to perform computer work, handle documents, and communicate information effectively.
Ability to communicate clearly and professionally with customers and coworkers in person, by phone, and electronically.
Ability to adapt, collaborate, and multitask in a fast-paced environment with shifting priorities and deadlines.

Nice To Haves

Background in consumer finance, banking, retail banking, lending, credit, insurance, tax preparation, or similar financial services environments.
Experience leading a team, growing a customer portfolio, managing delinquency, making lending or credit decisions, generating new business, and achieving sales and profitability goals.

Responsibilities

Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.
Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
Review, approve, and close loans within company guidelines.
Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
Oversee branch operations and ensure compliance with company policies and applicable laws.
Handle escalated customer concerns and make sound business decisions that support branch success.
Perform required bank runs, including transporting deposits, independently without relying on non-employees for transportation.
Maintain customer and coworker communication and assist with general office upkeep as needed.