Branch Manager

F.N.B. Corporation•Hertford, NC

26d

About The Position

The Branch Manager is responsible for the branch’s overall sales and operations management and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching branch staff to meet performance goals. Responsibilities include overseeing daily branch activities, conducting market and business development, processing loan requests, soliciting new accounts, and ensuring effective branch operations and facilities. The incumbent must follow FNB policies, procedures, strategies, and Core Values. The manager is accountable for branch operational integrity and for adherence to audit, compliance, security, and operational requirements. All employees are responsible for managing risks encountered in their work under F.N.B. Corporation’s risk management program and complying with applicable regulations and company procedures. The position may require overnight travel for training, particularly during onboarding.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
Basic proficiency in Microsoft Word.
Intermediate proficiency in Microsoft Excel.
Basic proficiency in Microsoft PowerPoint.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree.
Experience in a related position.
Knowledge of banking audit policies and procedures.
Nationwide Mortgage Licensing System and Registry Identifier.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calls to establish new customers and retain and expand existing relationships.
Participate actively in the community and execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use approved branch technology to input and maintain accurate data for referrals, customers, and applicants.
Complete and manage the lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards by directing and coaching the branch team.
Maintain the operational integrity of the branch and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor workplace risks as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.