Branch Manager

Columbia Bank•Manito, IL
•$85,000 - $105,000•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is accountable for achieving growth goals by developing new relationships and expanding existing ones, while ensuring efficient branch operations that comply with operational guidelines. The manager oversees associate performance, development, and staffing; manages branch profit and loss, portfolio, growth targets, and expenses; and maintains sound operational practices to achieve satisfactory audit results. The role partners with leaders across Retail and the bank to provide client solutions aligned with Retail strategy. It also develops long-term community relationships and exemplifies the bank’s core values in interactions with associates, customers, and shareholders. This position works fully onsite at 3000 S Grand Blvd, Spokane, WA 99203. It is authorized to act as a Bank MLO for open-end transactions, such as home equity lines of credit, but is not authorized to act as a Bank Closed-End MLO.

Requirements

  • High school diploma or GED.
  • At least 5 years of banking experience, including consumer lending and exposure to business lending origination.
  • Advanced knowledge of banking products and services and business acumen to address consumer and small-business banking challenges.
  • Proficiency in consumer lending and prior exposure to business lending.
  • Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
  • Membership in local community organizations, demonstrating commitment to community leadership.
  • Strong attention to detail and ability to multitask effectively.
  • Proficiency with spreadsheets, banking computer systems, related software, and office equipment; ability to perform repetitive tasks such as counting cash, typing, and handling documents.
  • Compliance with federal, state, and local consumer protection laws governing loan origination, including applicable SAFE Act registration and renewal requirements.
  • Ability to act as a Bank MLO for open-end transactions only; registration under the SAFE Act is required.

Nice To Haves

  • Associate’s or bachelor’s degree, or vocational or technical degree, in banking, business, or a related field; equivalent work experience is also preferred.
  • At least 3 years of banking or retail management experience, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
  • Notary certification.

Responsibilities

  • Lead, manage, and coach associate performance and development while maintaining appropriate branch staffing levels.
  • Manage branch profit and loss, achieve growth targets, manage the branch portfolio, and control expenses.
  • Maintain sound operational practices and achieve consistently satisfactory audit results.
  • Partner with cross-functional leaders within Retail and across the bank to provide client solutions aligned with Retail business strategy.
  • Demonstrate knowledge of core products and Columbia's Business/Consumer Financial Review process.
  • Build and maintain long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
  • Represent the bank’s core values in interactions with associates, customers, and shareholders.
  • Comply with applicable consumer protection laws and SAFE Act requirements for mortgage loan origination.
  • Register as a mortgage loan originator (MLO) in accordance with SAFE Act requirements.

Benefits

  • Competitive incentive plan.
  • Professional development through tailored premier banker programs.
  • Career growth opportunities.
  • Medical, dental, and vision coverage for eligible associates.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance and disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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