Branch Manager

Homans Associates•Town of Mount Pleasant, NY

19d•$60,000 - $80,000•Onsite

About The Position

Homans Associates, a subsidiary of Watsco, Inc., distributes Mitsubishi and Bryant HVAC equipment and a full line of residential and commercial HVAC parts, supplies, and accessories across New England, New York, and New Jersey. The company is seeking a Branch Manager for its Hawthorne, New York branch. This salaried role is responsible for day-to-day Sales Center operations and for growing branch sales and profitability. The manager is expected to lead effectively in a team-oriented, customer-focused environment, with strong computer, communication, and interpersonal skills. Relocation assistance is not offered. Compensation is $60,000–$80,000 annually.

Requirements

High school diploma required.
At least 3–5 years of HVAC industry knowledge or experience.
Strong computer skills and proficiency with Microsoft applications.
Ability to work effectively in a fast-paced retail store environment.
Strong customer-service focus.
Proven leadership and coaching abilities.
Sales-driven, with the ability to lead and motivate sales and operations staff.
Strong communication and interpersonal abilities, integrity, and personal accountability.
Strong commitment to environmental health and safety (EH&S) rules and procedures.

Nice To Haves

College degree preferred.
Prior forklift certification preferred.

Responsibilities

Manage daily store operations and achieve sales and profitability goals established by Regional Leadership.
Implement and maintain a high level of customer service.
Work with local sales teams to develop strategies to increase store traffic and gather useful dealer feedback about customer service.
Recruit, hire, train, develop, and discipline direct reports in accordance with company policy.
Manage and mentor Counter Sales Associates.
Maintain inventory accuracy and protect company assets from theft or damage.
Assign employees additional duties as needed, including organizing merchandise shelves and displays and cleaning areas to improve sales and product access.
Ensure full compliance with SOX key controls.
Contribute to cost control, business strategy, new business development, staff development, asset management, marketing strategy, and HVAC technical support.
Perform other duties as assigned.