Branch Manager I

Lendmark Financial Services•Orange City, FL

18d

About The Position

The Branch Manager administers and oversees the efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, security, and safety, in accordance with Lendmark Financial Services objectives. The manager develops new business, builds customer relationships, and promotes a strong sales and service culture through coaching, guidance, and staff motivation. The role is accountable for achieving individual and branch sales goals through new business, referrals, and retention of account relationships. The Branch Manager provides leadership, training, and supervision, and delegates day-to-day operations to the Assistant Branch Manager or other branch personnel. Responsibilities include managing staff performance and branch results, making loan decisions within established lending limits, closing consumer loans, collecting seriously delinquent accounts, and ensuring compliance with state and federal guidelines. The position is performed in a normal office environment and may involve occasional overnight travel.

Requirements

High school diploma or GED from an accredited institution.
0–3 years of consumer finance experience, related industry experience, or related management experience.
Effective communication, organizational, and sales skills.
Personnel management and budgeting skills.
Proficient working knowledge of industry-related lending software, Microsoft Windows, Excel, and Word applications.

Nice To Haves

Industry-related experience.
Bilingual Spanish/English.
Ability to relocate.

Responsibilities

Manage and motivate staff to achieve goals for branch profitability, loan volume, credit quality, delinquency, and expenses.
Make loan decisions within established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while adhering to state and federal guidelines.
Pursue business development relationships in the community and sell products and services to meet sales goals.
Manage hiring, staffing, training, performance reviews, and terminations as applicable.
Establish lending authority for associates.
Ensure high-quality client service, assist clients with implementing solutions, and monitor overall client satisfaction.
Provide leadership, training, and supervision, and delegate day-to-day operations to the Assistant Branch Manager or other branch personnel.
Perform other duties as assigned.

Benefits

Medical benefits for employees and dependents.
Dental benefits for employees and dependents.
Vision benefits for employees and dependents.
Paid time off.
Paid holidays.
401(k).
Life insurance.
Long-term disability.
Tuition assistance.
Employee assistance program.
Optional critical care, auto, home, and pet insurance, as well as other ancillary insurance options.
Quarterly incentive compensation based on individual and company performance guidelines.