Branch Manager

Watsco • Teterboro, NJ

13d • Onsite

About The Position

Homans Associates, a subsidiary of Watsco, Inc., distributes Mitsubishi and Bryant HVAC equipment and residential and commercial HVAC/R parts, supplies, and accessories throughout New England, New York, and New Jersey. The Branch Manager leads the day-to-day operations of the Teterboro, New Jersey Sales Center and is responsible for growing branch sales and profitability. This sales leader works in a team-oriented, customer-focused retail environment and oversees staff, customer service, inventory, and company assets. The schedule is Monday through Friday, and the position is salaried. Relocation assistance is not available.

Requirements

• High school diploma required.
• At least 3–5 years of HVAC industry knowledge or experience.
• Strong computer skills and proficiency with Microsoft applications.
• Ability to work well in a fast-paced retail store environment.
• Strong focus on providing excellent customer service.
• Proven leadership and coaching abilities.
• Sales-driven approach and ability to lead and motivate sales and operational staff.
• Effective communication and interpersonal abilities, integrity, and personal accountability.
• Strong commitment to environmental, health, and safety rules and procedures.

Nice To Haves

• College degree preferred.
• Prior forklift certification preferred.

Responsibilities

• Manage daily store operations and achieve sales and profitability goals established by Regional Leadership.
• Implement and maintain a high level of customer service.
• Work with local sales teams to develop strategies to increase store traffic and gather useful dealer feedback about customer service.
• Recruit, hire, train, develop, and discipline direct reports in accordance with company policy.
• Manage and mentor Counter Sales Associates.
• Maintain inventory accuracy and protect company assets from theft or damage.
• Assign employees additional duties as needed, including organizing merchandise shelves and displays and cleaning areas to improve sales and product access.
• Ensure full compliance with SOX key controls.
• Contribute to cost control, business strategy, new business development, staff development, asset management, marketing strategy, and HVAC technical support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED