Branch Manager

SouthernCarlson, Inc. • Burnsville, MN

47d • Onsite

About The Position

SouthernCarlson is hiring a Branch Manager to lead daily branch operations, financial performance, and customer service. The manager oversees personnel, sales, inventory, and distribution processes while maintaining a culture of safety, accountability, and respect. This role focuses on developing teams, optimizing branch performance, and driving results through collaboration and service.

The Branch Manager promotes a positive, customer-focused culture; coaches employees and department managers; monitors operational performance using metrics and KPIs; and partners with Regional Operations and Sales leadership on operational strategies. The role also oversees scheduling, workflow, resource allocation, and preventative maintenance for company equipment, vehicles, and assets. The position is based in Burnsville, Minnesota, and is scheduled Monday through Friday.

Requirements

• Proven leadership experience in operations, distribution, manufacturing, logistics, or a related environment.
• Strong ability to lead cross-functional teams and influence positive outcomes.
• Experience using metrics, reporting, and data analysis to drive performance.
• Excellent communication, coaching, and problem-solving skills.
• Ability to balance strategic thinking with hands-on operational leadership.
• Strong commitment to customer service, employee development, and continuous improvement.
• Clean driving record; a DMV report is required.
• Professional appearance consistent with the construction industry.
• Bachelor’s degree and/or 3+ years of experience in a related leadership role.

Nice To Haves

• Industry and product knowledge preferred.

Responsibilities

• Lead and promote a positive, customer-focused culture across all departments.
• Foster collaboration and strong communication between teams, promoting a proactive service mindset.
• Coach, guide, and hold employees accountable to support individual and team success.
• Meet regularly with department managers to review performance, workload, operational challenges, and business priorities.
• Monitor department metrics, lead times, productivity, and service levels to identify improvement opportunities.
• Use data and key performance indicators to improve operations and achieve business goals.
• Establish and monitor performance goals for departments and team members.
• Partner with Regional Operations and Sales leadership to develop and execute operational strategies.
• Support managers in resolving employee relations and operational issues while promoting leadership accountability.
• Oversee scheduling, workflow, and resource allocation to meet customer commitments.
• Ensure company equipment, vehicles, and assets are maintained through preventative maintenance programs.
• Lead continuous improvement initiatives to enhance efficiency, teamwork, and customer satisfaction.
• Oversee branch personnel, sales, inventory, and distribution processes.

Benefits

• Competitive base salary plus bonus.
• Health, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Collaborative, team-first environment built on trust and respect.
• Career growth opportunities and support for long-term success; the company promotes from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager