Branch Manager

Carolina Title Loans•Conway, SC

12d

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The role operates in a structured, metric-driven environment and requires managing multiple priorities in a fast-paced setting. Successful Branch Managers follow up consistently, develop team members, address issues directly, maintain organized daily operations, take ownership of results, and drive improvement. The position has a 40-hour work week, Monday through Saturday. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Every Sunday is off. Compensation is $19.47–$21.28 per hour, with monthly bonus potential.

Requirements

High school diploma or equivalent.
Ability to work scheduled hours, including Saturdays.
Valid driver’s license and reliable transportation.
Successful completion of pre-employment screening.

Responsibilities

Oversee the branch’s overall performance, including sales, collections, and team development.
Lead a small team and drive daily execution to meet results.
Coach and develop team members to improve performance.
Hold coworkers accountable to clear expectations and follow up consistently.
Address performance issues quickly and directly.
Have direct conversations with customers about payments when needed.
Maintain structure and organization in daily operations.
Take ownership of branch results and drive improvement.
Manage multiple priorities in a fast-paced, metric-driven environment.