Branch Manager

Homans Associates•Hackensack, NJ
•Onsite

About The Position

Homans Associates, a subsidiary of Watsco, Inc., distributes Mitsubishi and Bryant HVAC equipment, along with residential and commercial parts, supplies, and accessories, across New England, New York, and New Jersey. The Branch Manager is a sales leader responsible for the day-to-day operations of the Teterboro, New Jersey Sales Center. The role leads in a team-oriented, customer-focused environment and is accountable for growing branch sales and profitability. Strong computer, communication, and interpersonal skills are essential. No relocation assistance is available.

Requirements

  • High school diploma required.
  • At least 3–5 years of HVAC industry knowledge or experience.
  • Strong computer skills, including proficiency with Microsoft applications.
  • Ability to work well in a fast-paced retail store environment.
  • Strong customer-service focus.
  • Proven leadership and coaching abilities.
  • Sales-driven approach and ability to lead and motivate sales and operational staff.
  • Strong communication and interpersonal abilities, integrity, and personal accountability.
  • Commitment to environmental, health, and safety rules and procedures.

Nice To Haves

  • College degree preferred.
  • Prior forklift certification preferred.

Responsibilities

  • Manage daily store operations and achieve sales and profitability goals established by Regional Leadership.
  • Implement and maintain a high level of customer service.
  • Work with local sales teams to develop strategies that increase store traffic and gather dealer feedback about customer service.
  • Recruit, hire, train, develop, and discipline direct reports in accordance with company policy.
  • Manage and mentor Counter Sales Associates.
  • Maintain inventory accuracy and protect company assets from theft or damage.
  • Assign employees other duties as needed, including organizing merchandise shelves and displays and cleaning areas to improve sales and product access.
  • Ensure full compliance with SOX key controls.
  • Handle cost control, business strategy, new business development, staff development, asset management, marketing strategy, and HVAC technical support.
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