Branch Manager
About The Position
LendNation is seeking an energetic, positive, customer-service-driven Branch Manager for Branch 0709 at 290 N Main St, Clearfield, Utah 84015. The Branch Manager conducts customer transactions and ensures exceptional service, supervises and develops branch employees, and oversees cash flow, audits, balancing, banking, and branch security. The role also addresses customer and associate comments and complaints, monitors financial performance and operating goals, leads collections on past-due loans, and ensures loans comply with applicable company and federal, state, and local laws. The ideal candidate has management experience and brings strong customer service, time management, communication, and employee coaching skills. Experience in customer service, banking, cash handling, or collections is preferred. Reliable attendance and transportation, a valid driver’s license, the ability to work with minimal supervision, and legal authorization to work in the United States are required. Candidates must be at least 18 years old; bilingual ability is a plus.
Requirements
- At least 2 years of experience in a management role.
- Excellent customer service and time management skills.
- Excellent written and verbal communication skills.
- Ability to train, coach, and develop employees.
- Safe, secure, reliable transportation and a valid driver’s license.
- Predictable and reliable attendance.
- Ability to work with minimal supervision.
- Must be at least 18 years old.
- Must provide proof of eligibility to legally work in the United States.
Nice To Haves
- Experience in customer service, banking, cash handling, or collections.
- Bilingual ability.
Responsibilities
- Conduct customer transactions while providing exceptional customer service.
- Supervise, coach, and train branch employees.
- Manage and control cash flow, auditing, balancing, and banking efforts.
- Maintain branch safety and security standards.
- Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution.
- Monitor and report branch financial performance and meet operating and profitability goals and objectives.
- Lead collection efforts on past-due loans.
- Ensure loans comply with company and applicable federal, state, and local laws.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
