Branch Manager

Marshall Community Credit Union•Battle Creek, MI

19d

About The Position

Marshall Community Credit Union is seeking a Branch Manager for its Battle Creek location. The Branch Manager leads and motivates a team of credit union professionals, ensures members' expectations are exceeded, and maintains adherence to procedures and regulatory requirements, including BSA/OFAC. The role supports employees through coaching, mentoring, and positive reinforcement, and promotes the credit union's products and services through sales. The position calls for strong leadership, communication, relationship-building, sales, and conflict-resolution skills, as well as prior financial institution experience. The position is full-time and offers an annual salary of $58,000–$73,000, an uncapped sales incentive program, and employee benefits.

Requirements

High school diploma or GED required.
Three to five years of related financial institution experience, including supervisory or leadership experience, required.
Previous experience at a financial institution.
Leadership and relationship-building skills.
Communication skills, including the ability to communicate clearly and effectively.
Ability to manage multiple tasks and interruptions.
Ability to address conflict and difficult conversations and defuse tense situations.
Sales experience.
Positive attitude.

Responsibilities

Lead, motivate, and inspire a team of credit union professionals.
Ensure members' expectations are exceeded.
Ensure procedures are followed and the branch maintains compliance with BSA/OFAC and other regulations.
Coach, mentor, and positively reinforce the team to support achievement of their goals.
Sell the credit union's products and services.