Branch Manager

First National Bank Of Pennsylvania•York, MT

13d•Onsite

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team. The manager oversees daily branch activities, performs market and business development, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The position requires adherence to FNB policies, procedures, strategies, and Core Values. The manager generates and develops customer relationships through sales leads and outbound calling, executes and coaches sales strategies, incorporates FNB digital products and services into customer interactions, and maintains effective data quality using approved branch technology. The role also manages branch personnel and facilities, supports staff development, and ensures operational integrity and compliance with audit, security, regulatory, and operational requirements. Employees are responsible for understanding, reporting, responding to, managing, and monitoring business risks in accordance with F.N.B. Corporation’s risk management program.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry identifier is preferred but will be required.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships.
Participate actively in the community.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Oversee the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings and execute human resources responsibilities.
Participate in ongoing education and lead sales camps according to the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain the operational integrity of the branch and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
Process loan requests and solicit new accounts.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in the business.
Perform other related duties and projects as assigned.