Branch Manager II

Sun East Federal Credit Union • Concord Township, PA

6d

About The Position

Sun East Federal Credit Union of Aston, PA is seeking a Branch Manager to join our team. . Are you a positive "people person" who has a strong work ethic and shares in the credit union philosophy of "people helping people"? Are you interested in starting a career with a stable and respected financial institution which offers opportunities for professional growth and advancement? If so, please read on! This Management, sales and customer service position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events. If this sounds like the sales and service opportunity in the financial industry that you've been looking for, apply now! ABOUT SUN EAST FEDERAL CREDIT UNION Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people." "Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development. POSITION PURPOSE Assumes responsibility for the overall effective and efficient daily operations of the Branch Office. Promotes the delivery of products and services to members in a pleasant and positive manner. Leads the branch employees in a successful sales environment. Puts the member and fellow employees first – every day – exemplifying Sun East's Mission and Values in all that you do.

Requirements

• Proven ability to sell while building lasting relationships.
• Ability to communicate effectively; good public relations skills; previous loan experience; ability to manage multiple priorities; ability to work independently; good organizational skills; math and typing skills; good reasoning ability and problem-solving skills; a minimum of 3 years supervisory/management experience at a financial institution.

Responsibilities

• Supervises the day-to-day operations of the Branch Office.
• Make recommendations for personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations.
• Guides and advises personnel in the more complex phases of their work and works with staff to achieve their full potential.
• Maintains effective two-way communication between staff and Senior Management to insure an effective working environment.
• Maintains effective communications between the other departments and the Branch Office to ensure that staff is adequately informed of credit union products and services and members are presented with correct and consistent information.
• Ensures that members are served in a pleasant, quick, and accurate manner.
• Resolves any problems that may arise at the Branch regarding all daily branch operations.
• Resolves members' problems, questions, and complaints.
• Maintains ultimate responsibility for the vault status.
• Ensures that the branch building is in good operational condition, including the alarms systems, ATM machines, lighting, etc.
• Maintains effectiveness of branch operational systems and procedures and makes recommendations for changes and enhancements.
• Supervises the security of the office, the vault, traveler's cheques, and all negotiable instruments.
• Maintains and monitors monthly reports and measures for the branch incentive program.
• Monitors and manages monthly Branch Scorecard (Branch Scorecard identifies loan and new account errors, CTR errors and Branch Cash level exceptions.)
• Monitors and manages document scanning process for all new account and existing member account files.
• Participates in community related business organizations and solicits new SEG groups for membership.
• Supports and practices continual improvement through the quality process.
• Reviews loan and MasterCard applications for possible up-sell opportunities.
• Sells credit union services to new members and cross-sells credit union services to existing members in a pleasant, and positive manner, referring them to Sun East Retirement & Investment Services (SERIS) when appropriate.
• Fills in for any branch position and handles all job duties related to this position when necessary for the efficient operation of the Branch.
• Performs other related duties as assigned.

Benefits

• medical
• dental
• vision
• a flexible spending account (FSA)
• a 401(k) plan with company match
• life insurance
• an interest rate reduction on loans
• employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed