Branch Manager I

Revity Credit Union•Alton, IL

20d•$52,476 - $65,595

About The Position

The Branch Manager I manages and coordinates branch activities to ensure member needs are met through tellers and Member Service Representatives (MSRs). The role ensures member service is fast, courteous, and accurate; responds to problems and supports employee training; and schedules employees to provide adequate coverage during Credit Union operating hours. The manager also oversees branch employees and operations, supports community business development, and ensures compliance with Credit Union policies and procedures.

Requirements

Two to five years of similar or related experience.
A two-year college degree or completion of a specialized course of study.

Responsibilities

Coordinate and direct the activities of the assistant branch manager, MSRs, and tellers, and ensure employees effectively meet members’ needs.
Resolve problems as they arise and take preventive measures to keep them from recurring.
Ensure proper and timely branch staffing, training, discipline, and termination of employees.
Approve or deny loans within Credit Union policies and guidelines.
Ensure compliance with rules, regulations, and Credit Union policies relating to teller and MSR functions.
Work with other branch managers and departments to ensure consistent workflow between locations.
Develop new business in the surrounding community by signing up new member employee groups.
Identify opportunities to improve or enhance existing Credit Union programs and procedures.
Maintain activity and productivity reports regarding branch operations.
Monitor branch activities for compliance with established Credit Union policies and procedures.
Control past-due and charged-off accounts for the branch.
Perform other duties as identified from time to time.
Schedule employees to provide adequate coverage during Credit Union operating hours.
Respond to problems and aid in the training process.