Branch Manager I

Vibe Credit Union • Royal Oak, MI

4d

About The Position

The Branch Manager I leads the Ferndale and Royal branch teams in delivering the Vibe Experience. The role oversees day-to-day branch operations, regulatory compliance, team performance, and member satisfaction while fostering a positive, inclusive, and collaborative workplace. The manager also serves as a community ambassador by building local partnerships, supporting outreach, driving sales performance, and promoting Vibe’s mission.

Requirements

• At least 3 years of experience in a supervisory or leadership role within a financial institution.
• Experience in sales, community outreach, and achieving business objectives.
• Demonstrated success leading and developing a team, fostering high performance, and supporting career growth and development.
• Strong leadership and coaching abilities.
• Excellent communication and interpersonal skills.
• Operational and compliance awareness.
• Ability to build community partnerships.
• Business acumen and analytical skills.
• Collaborative, initiative-driven, community-minded, and passionate about leading a team in a member-centric environment.

Nice To Haves

• Bachelor’s degree in business administration, finance, or a related field, or an equivalent combination of education and experience; preferred but not required.

Responsibilities

• Lead branch teams and foster a collaborative, values-driven culture that supports and motivates employees to deliver exceptional service.
• Establish and maintain partnerships with local schools, organizations, and businesses to increase visibility and attract new members.
• Monitor key metrics, coach employees toward goals, and implement strategies to improve sales, service, and operational results.
• Oversee daily branch operations and ensure they are secure and compliant with NCUA and other regulatory requirements.
• Engage with members to understand their needs, provide meaningful financial solutions, and strengthen long-term relationships.
• Recommend and support community outreach initiatives that advance Vibe’s mission, community engagement, and business development.
• Model Vibe’s core values by promoting inclusion, continuous learning, and adaptability.

Benefits

• A supportive leadership team committed to employee growth and development.
• Opportunities to advance into Branch Manager II, regional roles, or other leadership pathways.
• A people-first culture that celebrates success, innovation, and continuous improvement.
• The opportunity to make a direct and meaningful impact on the branch, members, and community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed