Branch Manager I

Revity Credit Union•Alton, IL

19d

About The Position

Revity Credit Union is a not-for-profit, member-owned financial institution guided by the credit union philosophy of “people helping people.” The Branch Manager I manages and coordinates branch activities to ensure members’ needs are met through tellers and Member Service Representatives (MSRs). The role ensures service is fast, courteous, and accurate; responds to problems; supports employee training; and schedules staff to provide adequate coverage during operating hours. The manager oversees branch employees and operations, including staffing, training, discipline, loan decisions, policy and regulatory compliance, productivity reporting, and control of past-due and charged-off accounts. The role also collaborates across branches and departments, develops community relationships and new member employee groups, and identifies opportunities to improve credit union programs and procedures. Full-time employees are eligible for medical insurance, credit-union-paid dental and vision insurance, short- and long-term disability insurance, life and accidental death and dismemberment insurance, and a 401(k) match.

Requirements

Two to five years of similar or related experience.
A two-year college degree or completion of a specialized course of study.

Responsibilities

Coordinate and direct the activities of the assistant branch manager, MSRs, and tellers.
Ensure employees are effective in meeting members’ needs and that member service is fast, courteous, and accurate.
Resolve problems and take preventive measures to avoid their recurrence.
Ensure proper and timely branch staffing, training, and employee discipline, including termination when necessary.
Approve or deny loans in accordance with credit union policies and guidelines.
Ensure compliance with rules, regulations, and credit union policies relating to teller and MSR functions.
Work with other branch managers and departments to support consistent workflow between locations.
Develop new business in the surrounding community by signing up new member employee groups.
Identify opportunities to improve or enhance existing credit union programs and procedures.
Maintain activity and productivity reports regarding branch operations.
Monitor branch activities for compliance with established credit union policies and procedures.
Control past-due and charged-off accounts for the branch.
Perform other duties as assigned.