III (Saturday Required) - Southeastern PA Area

Truist Bank•Philadelphia, PA

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch. The role drives branch performance through leadership, coaching, management, and business development, with particular emphasis on small-business expertise and development. The Branch Leader ensures compliance with internal controls, operational procedures, and risk-management policies, and manages branch staffing and performance. The role may be cross-trained to assist with teller transactions as needed. Saturday work is required, and the stated work shift is first shift.

Requirements

Bachelor’s degree, or equivalent education and related training or experience.
Two years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal communication skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in the role, including new or transferred registration and the applicable NMLS background check.
Ability to inspire, lead, and coach others.
English fluency is required.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of an internal leadership development program.

Responsibilities

Promote a positive public image in the community and reinforce Truist’s Purpose, Mission, Values, and culture within the team.
Drive branch business development and strong team and individual performance across Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
Grow branch revenue through small-business development and new-client strategies, including face-to-face appointments, outbound calls, and prospecting; support Mass Affluent growth through appointments and outbound calls.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community-affairs, association, and other groups to develop business and build the Truist brand.
Lead branch engagement routines by growing, coaching, and motivating teammates to support clients’ financial success and team empowerment.
Partner with IRM and Operations colleagues, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk-management policies, the Truist Code of Ethics, and required team training.
Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions, including interviewing, selection, hiring, scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions for branch team members.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan